amplitude - Deal Desk Manager

• Drive strategic deal structuring: Partner with Sales to develop creative, commercially sound solutions for complex enterprise opportunities, including non-standard pricing, packaging, contract terms, and negotiation strategies. • Own deal review and execution: Evaluate and approve non-standard transactions within established SLAs, ensuring appropriate approvals, documentation, and alignment with revenue recognition, legal, and operational policies. • Influence cross-functional decisions: Serve as a trusted advisor to Sales, Finance, Legal, Revenue Accounting, and Order Management, balancing commercial objectives with financial and operational considerations to move deals forward. • Support complex commercial models: Navigate channel and partner transactions, cloud marketplace deals, and non-standard agreements while identifying potential risks and ensuring smooth downstream execution. • Improve and scale deal operations: Identify opportunities to streamline the quote-to-order process, leverage AI and automation, establish best practices, and enable Sales to operate more efficiently as the business grows. • You'll be a great addition to the team if: • You thrive in a fast-paced, dynamic environment and are energized by complex, high-stakes deals that require creative thinking and sound judgment • You build trust with Sales by being a valued partner—creative, collaborative, and solution-oriented—while still holding the line when it matters • You’re energized by cross-functional collaboration and know how to drive alignment across strong personalities and competing priorities • You have a sharp eye for risk and detail, but don’t lose sight of the bigger picture • You're a clear, thoughtful communicator with strong critical thinking skills and a constant drive to improve systems, processes, and how teams work together • At a minimum, you need to have: • 5+ years of experience in Deal Desk, Sales Operations, or a similar deal strategy role in a SaaS or subscription-based business • Strong understanding of deal structuring, pricing strategies, and contract negotiations • Experience partnering with Legal and Finance on non-standard terms and approvals • Proficiency with Salesforce (CPQ experience strongly preferred) and comfort working with data and complex deal scenarios • Familiarity with channel selling model and transacting through cloud marketplaces • At Amplitude, our values guide how we show up for one another and for our customers: • Humility: We operate from a place of empathy and openness, seeking to understand many points of view. • Ownership: We take the initiative to solve problems that drive our shared company success. • Growth Mindset: We’re tenacious in the face of challenges and seek feedback in order to grow ourselves and others. • Customer Centricity: We put the customer at the center of everything we do and are deeply committed to their success. • We care about the well-being of our team: We offer competitive pay and benefits packages that reflect our commitment to the health and well-being of our Ampliteers. • Some of our benefit programs include: • Excellent M edical, D ental and V ision insurance coverages, with 100% employer-paid premiums for employee Medical, Dental, Vision on select plans • 401(k) retirement plan with an employer match of up to 1% of your eligible pay each pay period up to $2,000 annually • Flexible time off, p aid holidays, and more • Generous stipends to spend on what matters most to you, whether that’s wellness (monthly), commuter transit/parking (monthly), learning and development (quarterly), new hire home office equipment, and much more • Excellent Parental benefits including : 12 weeks of Paid Parental Leave, Carrot Fertility Benefits/Adoption/Surrogacy support, Back-up Child Care support • Mental health and wellness benefits including no cost employee access to Modern Health coaching & therapy sessions • Employee Stock Purchase Program (ESPP)