FuseGlobal - SAP Warehouse Management Support Analyst (remote)

• Operational Support • Serve as the first point of contact (Level 0/1 support) for Warehouse Management-related issues • Provide prompt support via phone, email, and messaging platforms • Troubleshoot, diagnose, and resolve production issues • Perform root cause analysis and recommend solutions • Provide end-user training and support documentation • Participate in 24/7 on-call rotation • Business Analysis & Continuous Improvement • Analyze business processes and identify improvements • Translate business requirements into solutions • Support process optimization initiatives • Project Support & Delivery • Participate in SAP EWM/ERP projects and enhancements • Support testing cycles and validation • Collaborate with cross-functional teams • SAP WM, EWM, and MM-IM support • Analyze third-party integrations (EDI, WMS, interfaces) • Monitor warehouse KPIs • Collaboration & Training • Deliver training and support end users • Collaborate with IT and business teams • Remote candidates must be available to travel to St. Louis for the first two to three weeks for in-person training.