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trainline

trainline - Account Executive

London - Hybrid2d ago
In OfficeJuniorEMEAInsuranceTransportationAccount ExecutiveAmbassadorAccount ManagementExecutive SupportCustomer SuccessSalesforce

Responsibilities

• Provide day-to-day support to an assigned portfolio of Trainline Partner Solutions customers. • Build and manage successful customer relationships, becoming a trusted advisor for our partners. • Identify growth opportunities and execute them with the help of the team. • Get involved in ad-hoc projects and business support as needed. • Support on development and managing a customer communication plan. • Negotiation and renewal of existing customer contracts. • We'd love to hear from you if you have...🔍 • 1-2 years’ experience in Account Management, Customer Success, or Partnership Management, ideally within rail, business travel technology, or the travel space. • Fluency in English. Additional languages such as French, Spanish, German and/or Italian is advantageous. • Ability to build and maintain strong client relationships with enterprise or strategic partners. • Proven experience in managing multiple client workstreams and priorities • Strong communication skills – written and verbal. • Confidence with your ability to find your way in ambiguous situations. • Passion for the rail industry, business travel, and sustainable mobility. • Experience using Salesforce in an account management/sales environment. • More information: • Enjoy fantastic perks like private healthcare & dental insurance, a generous work from abroad policy, 2-for-1 share purchase plans, an EV Scheme to further reduce carbon emissions, extra festive time off, and excellent family-friendly benefits. • We prioritise career growth with clear career paths, transparent pay bands, personal learning budgets, and regular learning days. Jump on board and supercharge your career from day one! • We're operating a hybrid model and ask that Trainliners work from the office a minimum of 60% of their time over a 12-week period. We also have a 28-day Work from Abroad policy. • Our values represent the things that matter most to us and what we live and breathe everyday, in everything we do: • 💭 Think Big - We're building the future of rail • ✔️ Own It - We focus on every customer, partner and journey • 🤝  Travel Together - We're one team • ♻️ Do Good - We make a positive impact • We know that having a diverse team makes us better and helps us succeed. And we mean all forms of diversity - gender, ethnicity, sexuality, disability, nationality and diversity of thought. That's why we're committed to creating inclusive places to work, where everyone belongs and differences are valued and celebrated. • Interested in finding out more about what it's like to work at Trainline? Why not check us out on LinkedIn https://www.linkedin.com/company/trainline/, Instagram https://www.instagram.com/lifeattrainline/ and Glassdoor https://www.glassdoor.co.uk/Overview/Working-at-Trainline-EI_IE249203.11,20.htm!

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