onit - Implementation Manager
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Requirements
• Bachelor’s degree or equivalent experience. • 3+ years in software implementation, consulting, or legal operations. • Strong client communication and stakeholder management skills. • Ability to manage multiple projects with competing priorities. • Problem-solving mindset with strong attention to detail. • Comfortable working across time zones and with global clients. • Experience configuring APIs and other integrations a plus. • Data migration experience, including transformation, validation, and reconciliation. • Ability to troubleshoot integration and workflow issues. • Familiarity with Salesforce, Jira, Confluence, Excel, and project management tools. • Familiarity with enterprise legal management (ELM), spend management, or CLM systems. • At Onit, we’re committed to offering fair and competitive compensation. In addition to base pay, associates are eligible for an annual discretionary bonus. The final base salary you receive will reflect factors such as your skills, education, experience, and work location. • This position will remain open for applications for 7 calendar days from the posting date.
Responsibilities
• Lead end-to-end software implementation projects, from requirements gathering through go-live. • Configure system workflows, reporting, and integrations (APIs, flat-file data imports, data migrations). • Manage project plans, timelines, and deliverables, keeping stakeholders informed and aligned. • Support client testing activities and ensure system readiness for launch. • Provide regular status updates, documentation, and risk assessments. • Collaborate with cross-functional teams (Sales, Product, Engineering, Support) to resolve issues and align on deliverables. • Accurately track project time and activities to support utilization goals and reporting. • Support change management activities by helping clients prepare their teams for new workflows and technology. • Monitor utilization and budget adherence across assigned projects. • Contribute to continuous improvement of implementation processes, tools, and templates.
Benefits
• Onit offers a comprehensive total rewards package designed to support the whole employee at work and beyond: • Health Coverage Choices: Three medical plan options, plus dental and vision, so you can choose what fits best. Employees on our HDHP plan also receive employer contribution to the HSA. • Retirement Savings: 401(k) with a 100% match on the first 3% and 50% on the next 2% of employee contributions. • Time Away: Flexible paid time off, 7 sick days, and 9 paid company holidays annually. • Family Support: Exceptional paid leave for birth parents, non-birth parents, and caregivers. Onit also offers surrogacy and adoption reimbursement. • Income Protection: 100% employer-paid life and disability insurance. • Additional Coverage Options: Voluntary benefits including hospital indemnity, critical illness, accident, and even pet insurance. • Tax-Advantaged Accounts: Healthcare FSA, HSA, and dependent care FSA. • Our Commitment to Applicants
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