savvymoney - Senior Implementation Manager - Fintech (Dublin, CA or USA Remote)
Requirements
• Experience: 5+ years in client-facing implementation, project management, or technical account management, preferably in fintech, banking technology, or enterprise SaaS serving financial institutions. • Domain Expertise: Working knowledge of lending (consumer, auto, credit card, personal loan) and deposit (checking, savings, CD, money market) products and the systems behind them. • Tools and Platforms: • Atlassian (Jira and Confluence) for ticket tracking, project management, and documentation. • Smartsheet for project plans, dashboards, and executive reporting. • AI tools such as Claude to accelerate documentation, communications, and analysis. Curiosity about applying AI to improve delivery is strongly valued. • Soft Skills: Direct, results-oriented communicator with strong ownership, sound judgment under incomplete information, and the ability to adapt across executive, technical, and operational audiences. • Education: Bachelor's degree in Business, Information Systems, Finance, or related field, or equivalent experience.
Responsibilities
• Project Lifecycle Management • Drive decisions, escalations, and accountability across internal and Partner teams. Own end-to-end delivery of Lending and Deposit implementations, averaging four months from kickoff through go-live, with two to three concurrent Partner projects. • Maintain project plans, risk logs, and status reporting for internal leadership and Partner stakeholders. • Partner Relationship Management • Serve as the primary point of contact for Partner executives, product owners, compliance leads, and technical resources. • Lead discovery, requirements workshops, configuration reviews, and go-live readiness checkpoints. • Communicate progress, risks, and tradeoffs in terms that resonate with both business and technical audiences. • Technical Delivery and Integrations • Learn each Partner's technology stack, including core banking, loan origination, digital banking, credit bureaus, and identity and fraud vendors. • Coordinate integrations with Strategic Partners and third-party providers, managing dependencies, credentials, and testing windows. • Cross-Functional Collaboration • Own clean handoffs from Sales into delivery and from delivery into post-launch support. • Surface Partner feedback to Product and Engineering to influence roadmap priorities. • Contribute to playbooks, templates, and process improvements that strengthen the Operations function. • Communicates clearly and effectively, both verbally and in writing.
Benefits
• The annual base salary for this position is $105,000.00 and $125,000.00 based on experience and geography + Quarterly Bonus Potential • Additionally we provide • Flexible Time Off (FTO) - take time off as needed to rest and recharge. • Medical, Dental, Vision – 100% premium paid for employee • Disability/Life Insurance • Opportunity for learning and career growth with a top Bay Area technology company • Reimbursement for remote work setup • Monthly stipend for phone and internet • Team building events, culture activities, all hands events • Paid time off to volunteer and serve the community • Half day Fridays • 401k matching contribution • Beautiful California East Bay offices in Dublin, CA • SavvyMoney’s EEO Statement
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