n8n - Deal Desk Manager
Requirements
• Must-haves • Must-haves • 📈 Deal desk knowledge: You have in-depth experience developing and operating a deal desk function, not just executing a process someone else fully designed. • Deal desk knowledge: • 📐 SaaS commercial fluency: You have a strong understanding of SaaS pricing models, revenue recognition and ARR reporting principles, and enterprise contract structures. • SaaS commercial fluency: • ⚖️ Contract negotiation and redlining: You can negotiate and redline order-form-level terms directly with a customer and know when to involve Legal. • Contract negotiation and redlining: • 🛠️ CPQ/ Salesforce hands-on: You've configured and operated both a CPQ and Salesforce yourself, not just used what someone else set up. • CPQ/ Salesforce hands-on: • 🤖 AI-native working style: You default to AI and automation in your own work, with concrete examples of deal or approval workflows you've automated. • AI-native working style: • 🤝 Stakeholder management: You have outstanding communication skills and can influence and manage complex stakeholders such as Sales, Legal, RevOps, and Finance. • Stakeholder management: • Nice-to-haves • Nice-to-haves • 🏗️ 0-to-1 builder: You've spun up a deal desk or similar function from the ground up, defining the underlying processes and policies yourself. • 0-to-1 builder: • 🔧 Modern CPQ/billing exposure: You've worked with Salesforce CPQ or modern platforms like Hyperline or Solvimon. • Modern CPQ/billing exposure: • 🧩 Product curiosity: You're curious about n8n and ideally have already successfully built a workflow. • Product curiosity:
Responsibilities
• Build n8n's Deal Desk function from scratch, AI- and automation-first: intake, approval workflow, and pricing guardrails. • Advise Sales on deal structure and pricing to protect margin without slowing down the sales cycle. • Maintain a simple set of discount and pricing rules that Sales can apply on their own, without escalating every deal. • Run a monthly and quarterly deal war room to keep deal velocity high, especially around month-end and quarter-end close. • Handle contract redlines and non-standard terms directly, keeping most negotiations out of Legal's hands. • Build a redline clause library of accepted and rejected language, so AI can suggest fallback terms on routine deals. • Automate approvals and quoting in CPQ, and use AI to triage incoming requests and flag which deal changes actually need re-approval. • Own Salesforce data quality and executed-contract hygiene for every deal. • Support Customer Success on non-standard renewal and expansion structuring. • Coordinate security and compliance requests (DPA, SOC 2, security addenda) between Sales, Security, and Legal. • Report monthly on deal desk performance: cycle time, discounting, and exceptions.
Benefits
• Competitive compensation 💸 – We offer fair and attractive pay. • Ownership 💪 – Our core value is to “empower others,” and we mean it—you’ll get a slice of n8n with equity. • Ownership • Work/life balance 🏖️ – We work hard but ensure you have time to recharge: • Work/life balance • Europe: 30 days of vacation, plus public holidays wherever you are. • Europe: • US: 20 vacation days, 8 sick days, plus public holidays wherever you are. • Health & wellness 🩺 – • Health & wellness • Europe: We provide benefits according to local country norms.* • Europe: • US: Multiple low-premium, low-deductible medical plans with coverage for individuals and families—plus a no-cost premium HDHP option with a pre-seeded HSA—along with dental and vision coverage. • Future planning 💰 – • Future planning • Europe: We provide pension contributions according to local country norms.* • Europe: • US: 401(k) retirement plan with a 4% employer match. • Financial security 🛡️ – • Financial security • Europe: • US: Company-paid short-term and long-term disability insurance, plus life insurance to support you and your loved ones. • Career growth 📈 – We hire rising stars who grow with us! You’ll get €1K (or equivalent) per year to spend on courses, books, events, or coaching to level up your skills. • Career growth • A passionate team 🤩 – We love our product, and we prove it with regular hackathons where we see who can build the coolest thing with it! • A passionate team • Remote-first 🌏 – Our team works remotely across Europe, with regular off-sites for team bonding. Some roles, like sales in the US, are hybrid—please check the job description. • Remote-first • Giving back 🤝 – We're big fans of open source, and you'll get $100 per month to support projects you care about. • Giving back • Transparency 🙏 – We all know what everyone’s working on, how the company is doing—the whole shebang. • Transparency • Country and/or State specific details provided in your employment agreement.
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