demandbase - People Operations Specialist
Requirements
• Is a "hands-on" generalist, someone who thrives in a role centered on supporting others and is skilled at building relationships across all levels of the organization. • Brings a high level of integrity and ability to handle sensitive and confidential information with maturity and discretion is a must. • Has a proven ability to thrive in a fast-paced environment, juggling multiple projects and priorities while demonstrating excellent time management, organization, and attention to detail. • Is excellent with data entry, data auditing, and working with large data sets to identify and correct discrepancies and recommend solutions . • Has familiarity with HRIS systems (Workday experience is a strong plus). • Is proficient in Google Sheets or Microsoft Excel, including working knowledge of formulas, functions, and pivot tables for data analysis and reporting. • Is customer-service oriented and approaches every employee interaction with professionalism • Possesses excellent verbal and written communication skills, with the ability to explain HR processes clearly to employees at all levels. • Has an ability to quickly adapt to a fast paced environment. • At least 4 years experience in People Operations • Prior experience supporting immigration and visa processes (e.g., H-1B, OPT, PERM). • Experience managing contractor or vendor onboarding workflows. • Background in a high-growth or tech environment. • Our Commitment to Diversity, Equity, and Inclusion at Demandbase
Responsibilities
• Support People-related processes and execute critical transactions in tools such as Workday, Ashby, Lattice, and Zendesk — spanning new hire onboarding, employee transfers, job and data changes, compensation adjustments, and offboarding. • Provide onboarding support and coordinate account creation for new hires, working closely alongside our onboarding and recruitment teams to ensure a smooth Day 1 experience. • Manage internal records and documentation, performing regular audits to maintain data accuracy, integrity, completeness, and compliance. • Deliver employee support by managing and responding to employee inquiries submitted through our ticketing system, Zendesk — ensuring timely and accurate responses. • Assist with report creation, data analysis, and workforce metrics to support People team decision-making. • Manage end-to-end immigration programs, ensuring compliance with U.S. and international immigration laws and company policies. • Lead all aspects of the contractor lifecycle, including onboarding, extensions, renewals, offboarding, and compliance. • Collaborate closely with the People Team to ensure all employees have a positive experience throughout their end-to-end journey with the company.
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