Immersive - Senior Manager, Cyber Resilience Team
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Requirements
• In this role, you will drive the evolution of the CRA team by fostering best practices and developing strategic, multi-year human cyber resilience plans for our customers. You will engage during the sales cycle to shape the vision, support the team in scoping and delivering world-class proposals, and foster a culture of knowledge sharing and collaboration. • Additionally, you will oversee operational delivery—including Crisis Simulation scenarios, Cyber Skills paths, and Leadership/Technical Cyber Drills—while providing critical support to Sales Leadership and cross-functional partners like Customer Success and Alliance Managers. • 4+ years experience in a leadership role, managing a team of security practitioners or consultants. • Authoritative knowledge of information security concepts, domains, compliance, and standards. • A detailed, deep understanding of all cyber operations and cyber security capability needs and how this impacts organization-wide cyber preparedness and responsiveness. • Ability to develop and deliver a range of people-centric cybersecurity programs. • Experience effectively leading customer relationships with complex enterprise-level organizations. • Willing to travel periodically based on the business and project’s needs. • Immersive Labs’ growth has been fueled by the values that underpin everything we do, here's how they relate to this role: • Drive - We are innovators and market-creators, constantly moving forward to achieve results in support of our mission. • Inclusive - We are passionate about creating an environment of inclusion and respect for our employees, customers and partners, everyone has opportunities to thrive. • Customer Obsessed - We seek to develop deep relationships with our customers to help them achieve their business outcomes • One Team - We are a talented global team working together to achieve our vision. • As well as an inclusive, supportive place for you to be you. We offer an extensive range of benefits so you can do your very best work: • Prosper in our success with share options, and rewards for doing great work and living our values • Look after you and your family with health, dental, and disability insurance, fully paid sick leave, and mental health support • Save for the future with a 401K match of up to 5% – effective immediately • 33 holiday days plus two volunteering days, 12 weeks enhanced parental leave, and your birthday off. • Flexible and remote working, so you can work when and where you work best • Career and learning development through the platform and our Learn Anything fund • While most of the team are fully remote, when you do visit, our North American HQ is based in the center of Boston, just a 10 minute walk from Back Bay train station • Monthly socials and sports clubs for our sociable, tight-knit teams (we’ve done everything from cake making to escape rooms) • Immersive’s commitment to fair and equitable compensation practices means that our compensation & benefits team prices each individual role before it is opened. Each team member is eligible for a compensation plan made up of a base salary + bonus (either annual or variable commission, depending on role) + equity. We expect most candidates for this position to fall within a base salary range of $144,050 - $206,783, though the specific package will vary based on a candidate’s qualifications, skills, competencies, location and experience. • Find out more at https://careers.immersivelabs.com
Responsibilities
• Strategic Leadership: Drive the evolution of the team by fostering best practices to develop strategic, multi-year human cyber resilience plans for our customers. • Strategic Leadership: • Sales Partnership: Engage during the sales cycle to shape the vision, support the team in scoping, and deliver world-class proposals. • Sales Partnership: • Operational Excellence: Oversee the delivery of core offerings, including Crisis Simulation scenarios, Program and Cyber Skills paths, and Cyber Drills across Leadership and Technical tracks. • Operational Excellence: • People Leadership: Provide direct mentorship and professional development for the US Advisor team, conducting regular performance reviews and fostering individual career growth. • People Leadership: • Performance Tracking: Coordinate team activities to achieve operational objectives and customer success targets. • Performance Tracking: • Knowledge Management: Champion a culture of continuous learning and documentation to transition the team from tribal knowledge to scalable institutional knowledge. • Knowledge Management: • Product Evolution: Translate field insights and customer feedback into actionable requirements for the Product and Engineering teams to influence the future roadmap of Immersive's offerings. • Product Evolution: • Resilience Analytics: Collaborate with the Data and Analytics team to translate platform data into strategic maturity insights, providing customers with the evidence-based reporting needed to measure and prove team readiness at scale. • Resilience Analytics:
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