Exclusive to wagey.gg Pro - Customer Support Engineer
7h agoRequirements
• Demonstrated experience building and shipping production systems at scale in a fast-paced environment. • Ability to mentor junior engineers and contribute to a culture of technical excellence. • Competitive compensation package including equity, annual bonus, and comprehensive benefits. • Lead incident response and post-mortem processes to improve system reliability over time. • Partner with product and design teams to translate requirements into robust technical implementations. • Ownership of end-to-end feature development from ideation through deployment and monitoring. • Generous paid time off policy with additional company holidays and wellness days.
Responsibilities
• Partner with product and design teams to translate requirements into robust technical implementations. • Ownership of end-to-end feature development from ideation through deployment and monitoring. • Generous paid time off policy with additional company holidays and wellness days. • Strong communication skills with the ability to present complex technical concepts to diverse stakeholders.
Benefits
• Strong analytical and problem-solving skills with attention to detail and quality. • Flexible working arrangements with remote-first culture and quarterly team off-sites. • Develop and maintain internal tooling that accelerates team velocity and reduces toil. • Minimum of five years of relevant industry experience with a track record of increasing responsibility. • Experience working in distributed teams across multiple time zones.
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