GR8_TECH - Middle RAF Operations Specialist

• This role exists to protect our platform's ecosystem from financial and operational threat actors in real-time. You’ll help us maintain business integrity and user trust by owning the end-to-end evaluation of fraud signals and executing decisive risk mitigation across Sports, Casino, Payments, and KYC domains. • What you’ll drive: • Discovery & Decisions • Interpret complex alerts, rule triggers, and risk model outputs to assess user context accurately. • Identify, tag, and document unusual fraud patterns or edge cases to improve predictive logic. • Delivery & Execution • Process high-volume risk signals in real-time, executing swift actions including limits, verification loops, or account blockings. • Handle ticket queues related to fraud suspicions, validating bet, payout, and bonus behavior. • Maintain structured, audit-ready case notes and documentation to support future retrospectives. • Operate and stress-test the internal RAF toolset, reporting bugs, operational frictions, or logic gaps. • Stakeholder & Cross-Team Collaboration • Communicate risk findings and critical case details to Payments, Trading, and Compliance teams clearly and constructively. • Contribute regularly to the shared team knowledge base regarding new rules, tags, and fraud scenarios. • Assist and mentor junior colleagues on operational nuances and daily queue management. • What makes you a GR8 fit: • Must-Have: • 3+ years of experience in fraud detection, risk management, or investigations (ideally within online casino/sportsbook environments). • Strong foundational knowledge of fraud, bonus abuse, and risk patterns in online gaming. • Proven autonomy in alert-based fraud detection systems—you can handle a wide queue independently. • Proficiency with operational UI, API-based risk tools, and analytics systems. • Upper-Intermediate English level for clear, structured cross-team communication and audit documentation. • High psychological resilience and accountability when making high-stakes decisions under tight SLAs. • Nice-to-Have: • Experience participating in User Acceptance Testing (UAT) or beta tool rollouts. • Familiarity with online casino compliance standards and integrity frameworks. • Basic understanding of data queries (e.g., SQL) to pull and analyze transactional patterns. • Benefits Cafeteria — annual budget you allocate to: • Sports • Medical • Mental health • Home office • Languages. • Work-life & support • Work-life & support • Paid maternity/paternity leave + monthly childcare allowance. • 20+ vacation days, unlimited sick leave, emergency time off. • Remote-first + tech support + coworking compensation. • Team events (online/offline/offsite). • Learning culture with internal courses + growth programs. • Our culture & core values: • GR8_TECH culture is how we win — through trust, ownership, and a growth mindset. We move fast, stay curious, and keep it real, with open feedback, room to experiment, and a team that’s got your back. • FUELLED BY TRUST: we’re open, honest, and have each other’s backs. • FUELLED BY TRUST • OWN YOUR GAME: we take initiative and own what we do. • OWN YOUR GAME • ACCELER8: we move fast, focus smart, and keep it simple. • ACCELER8 • CHALLENGE ACCEPTED: we grow through challenges and stay curious. • CHALLENGE ACCEPTED • BULLETPROOF: we’re resilient, ready, and always have a plan. • BULLETPROOF