virtahealth - Salesforce Administrator
Responsibilities
• Configuration & Administration • Own day-to-day configuration, support, maintenance, and improvement of the Salesforce instance for the Commercial team. • Design, build, and maintain advanced workflows, automation, validation rules, approval processes, and page layouts using Salesforce Flow and other declarative tools. • Support and evolve integrated workflows between Salesforce and other systems (e.g., HubSpot, SalesLoft, LeanData, Slack). • Build and manage Slack integrations that enable real-time notifications, workflow automation, and improved collaboration across the Commercial organization. • Cross-functional Collaboration • Collaborate with Product Development’s Salesforce team to ensure scalable, secure, and aligned platform governance. • Partner with Sales, Enterprise Marketing (including HubSpot users), and Operations stakeholders to understand their business processes and translate them into scalable system solutions. • Analyze existing sales workflows and identify opportunities to streamline processes, reduce manual work, and improve pipeline visibility. • Data Management & Reporting • Ensure the accuracy and integrity of Commercial Salesforce data through monitoring, deduplication, and maintenance routines. • Design and maintain advanced reporting and dashboards that provide clear insights into pipeline health, sales performance, and operational efficiency. • Enable Commercial teams to access and utilize real-time data through dashboards, reporting frameworks, and best practices. • Enablement & Support • Be the go-to resource for troubleshooting, support, and training for Commercial Salesforce users. • Create documentation, training materials, and standard operating procedures for internal use. • Help teams adopt best practices for Salesforce usage, automation, and data-driven decision making. • Strategic Systems Ownership • Drive the roadmap for Commercial team Salesforce usage and future evolution of our GTM systems strategy with cross-functional input. • Operate with a builder’s mindset—taking ownership of near-term updates while recognizing the need to design the system for long-term growth. • Partner with Commercial leadership to evaluate sales processes and recommend system and workflow improvements that improve scalability and performance. • Gain deep familiarity with Virta’s Salesforce instance and its current Commercial workflows. • Establish strong working relationships with key Commercial and Product Development stakeholders. • Assess current-state pain points and identify opportunities to improve usability, automation, and reporting. • Implement at least one high-impact configuration or automation that reduces manual effort or improves data quality. • Begin defining a lightweight systems roadmap aligned to Commercial team priorities. • 5–10 years of experience as a Salesforce Administrator with a focus on B2B go-to-market teams. • Strong expertise with Salesforce Sales Cloud; additional experience with HubSpot or integrated martech tools. • Proficiency with Salesforce configuration including Flows, Validation Rules, Page Layouts, Custom Objects, and Slack integration. • Experience working at a fast-paced startup and/or growth company where rapid growth requires ongoing Salesforce evolution to support GTM strategy and workflows. • Ability to work autonomously and own a roadmap, balancing near-term needs across multiple teams with longer-term priorities. • Systems thinker who can help guide architectural design to support required downstream workflow and reporting processes. • AI curious and enabler to disseminate learnings with the rest of the Commercial team. • Skilled in translating business needs into scalable system solutions. • Salesforce Administrator certification required; Advanced Admin or Platform App Builder certification a plus. • VALUES-DRIVEN CULTURE • Virta’s company values drive our culture, so you’ll do well if: • You put people first and take care of yourself, your peers, and our patients equally • You have a strong sense of ownership and take initiative while empowering others to do the same • You prioritize positive impact over busy work • You have no ego and understand that everyone has something to bring to the table regardless of experience • You appreciate transparency and promote trust and empowerment through open access of information • You are evidence-based and prioritize data and science over seniority or dogma • You take risks and rapidly iterate • Is this role not quite what you're looking for? Join our Talent Community https://jobs.ashbyhq.com/virtahealth/form/talent-community-form and follow us on Linkedin https://www.linkedin.com/company/virta-health to stay connected!
Benefits
• Salary Range $120,177 – $138,134 • Offers Equity • Upload your resume here to autofill key application fields. • Drop your resume here! • Parsing your resume. Autofilling key fields... • or drag and drop here • Exploratory - I'm exploring the benefits of AI tools and excited to learn more • Individual - I use AI tools to make myself more productive at work • Team - I've designed repeatable AI-enabled workflows that impact my team • Cross-functional - I've built durable AI systems that solve cross-functional challenges • 1 - Exploratory • 4 - Cross-functional • To ensure fairness, integrity, and compliance with Virta Health’s nepotism policy, we ask all candidates to disclose any familial relationships with current Virta employees. A familial relationship includes spouses, domestic partners, civil union partners, or individuals related by blood, marriage, or adoption. • If you have a familial relationship to a current Virta employee, please provide their name, your relationship to them, and any additional details you believe are relevant. If you have no familial relationships please write 'n/a'. • Decline to self-identify • Hispanic or Latino - A person of Cuban, Mexican, Puerto Rican, South or Central American, or other Spanish culture or origin regardless of race. • Hispanic or Latino • White (Not Hispanic or Latino) - A person having origins in any of the original peoples of Europe, the Middle East, or North Africa. • White • Black or African American (Not Hispanic or Latino) - A person having origins in any of the black racial groups of Africa. • Black or African American • Native Hawaiian or Other Pacific Islander (Not Hispanic or Latino) - A person having origins in any of the peoples of Hawaii, Guam, Samoa, or other Pacific Islands. • Native Hawaiian or Other Pacific Islander • Asian (Not Hispanic or Latino) - A person having origins in any of the original peoples of the Far East, Southeast Asia, or the Indian Subcontinent, including, for example, Cambodia, China, India, Japan, Korea, Malaysia, Pakistan, the Philippine Islands, Thailand, and Vietnam. • Asian • American Indian or Alaska Native (Not Hispanic or Latino) - A person having origins in any of the original peoples of North and South America (including Central America), and who maintain tribal affiliation or community attachment. • American Indian or Alaska Native • Two or More Races (Not Hispanic or Latino) - All persons who identify with more than one of the above five races. • Two or More Races • Hispanic or Latino • White (Not Hispanic or Latino) • Black or African American (Not Hispanic or Latino) • Native Hawaiian or Other Pacific Islander (Not Hispanic or Latino) • Asian (Not Hispanic or Latino) • American Indian or Alaska Native (Not Hispanic or Latino) • Two or More Races (Not Hispanic or Latino) • I identify as one or more of the classifications of protected veteran listed above • I am not a protected veteran
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