coupa - Software, Inc. - AI Business Transformation & Design Strategist

• 1. Vision Setting & Agentic Strategy • AI Opportunity Mapping: Lead workshops to deconstruct legacy procurement workflows and identify where Coupa Agents (native or custom) can drive the highest ROI. • Agentic Deployment Strategy: Help clients determine the "where" and "how" of agent deployment, deciding which processes should be fully autonomous vs. human-in-the-loop. • Target Operating Model Design: Define the future-state metrics (KPIs) that the AI transformation must achieve, ensuring they align with board-level goals. • 2. Readiness & Readiness Assessment • Maturity Audit: Evaluate the customer’s AI Readiness across three lenses: Culture (willingness to trust agents), Data (is the intelligence layer fueled correctly?), and Process (is the workflow "agent-ready"?). • Blocker Mitigation: Identify internal policy or workforce hurdles early and partner with leadership to dismantle them. • 3. Change Management & Workforce Evolution • Organizational Change (OCM): Advise on workforce shifts, including the creation of AI Centers of Excellence (COE) and the retraining of staff to manage an "AI Workforce." • Policy Transformation: Guide customers on updating internal governance to allow for autonomous agent actions (e.g., automated contract redlining or tail-spend negotiation). • 4. Cross-Functional Leadership • Architect Collaboration: Act as the "Tone Setter" for the technical team. You define the Vision; the Agentic Architect defines the Build. • Roadmap Integration: Bridge the gap between the customer’s long-term transformation goals and the Coupa Product Roadmap to ensure the client is always ahead of the curve. • Agentic AI Expertise: Deep understanding of the GenAI and Agentic AI landscape (LLMs, RAG, autonomous agents). You must understand what agents can and cannot do today. • Procurement/Finance Domain: Professional fluency in Source-to-Pay (S2P) processes. You need to understand the "Legacy" pain points to architect the "Agentic" solution. • Executive Presence: Possess the dual-fluency to secure C-Suite buy-in on AI vision while simultaneously collaborating with functional leads to map that vision to day-to-day S2P workflows. • Proven Digital Transformation Leadership: 10+ years of experience leading large-scale, cross-functional digital transformation initiatives at the Enterprise level. • Coupa Experience: Previous experience with the Coupa platform is a plus, but we value Agent-First Thinking above platform familiarity. • Consulting Pedigree: Experience in Tier-1 management consulting or leading massive digital transformation projects. • Referenceability: Leading the client through the "25 Compose Engagements" to a state of strong, public advocacy. • Agent Density: Increasing the number of active, high-value agents deployed within a client’s ecosystem. • Executive Impact: Delivery of the Executive Impact Report that proves a measurable shift in operational efficiency. • The estimated pay range for this role is $152,000 - $198,000 • The starting salary for the successful candidate will be based on permissible, non-discriminatory factors such as skills, experience, and geographic location. • Coupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees. • Please be advised that inquiries or resumes from recruiters will not be accepted. • By submitting your application, you acknowledge that you have read Coupa’s Privacy Policy and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will find more details about how your application is processed, the purposes of processing, and how long we retain your application in our Privacy Policy.