Clutch - Legal Operations Associate
Requirements
• 5–7 years of experience in legal operations, paralegal work, or in-house legal support • A natural curiosity and bias toward action — you don't stay in your lane when you can see a broader problem, and you adapt quickly when the work evolves around you • Customer service experience demonstrating responsiveness and a problem-solving mindset; prior experience in a law firm, start-up, or fintech company strongly preferred • Familiarity with how credit unions operate, including the regulatory and compliance environment they work within • Experience with corporate governance preferred — background in board support, entity management, or compliance documentation is a plus • Proficiency with Google Suite, Microsoft Office, and standard business productivity tools • Hands-on experience managing a contract lifecycle management (CLM) platform • Experience handling confidential information with discretion and professionalism • Ability to triage incoming requests and apply sound judgment about when to act independently vs. escalate to legal leadership • Openness to using AI tools to streamline and accelerate your work • Please note that this role may evolve as our business needs change, so we appreciate your flexibility and adaptability.
Responsibilities
• Quickly assess Clutch's legal tech stack — including our CLM platform and trust center — and identify early improvements • Independently manage due diligence requests from vendors and credit union partners, applying your existing experience to respond accurately and with sound judgment • Build relationships across the organization to understand where information lives and who owns it • Own contract intake and tracking in the CLM from day one, bringing structure and process rigor to an existing system • Independently manage due diligence requests, exercising sound judgment about what to share and when to escalate • Take ownership of trust center maintenance, keeping documents current, and tracking renewal deadlines • Actively support the sales team during contract redline reviews by identifying issues and flagging concerns • Develop working familiarity with the regulatory and compliance environment relevant to our credit union partners • Proactively monitor contract and compliance document expiration dates and own the deadline-tracking process end-to-end • Help identify and implement process improvements that make the legal team more efficient • Serve as a knowledgeable, trusted resource for internal teams on legal operations and contract-related questions • Take on greater ownership of cross-functional legal projects with increased autonomy
Benefits
• Remote Flexibility: Enjoy the freedom of remote work from anywhere, balancing life and career seamlessly. • Remote Flexibility: • Unforgettable Off-Sites: Twice a year, bond with colleagues in exciting destinations, fostering teamwork and fresh ideas. • Unforgettable Off-Sites: • Paid Time Off: Enjoy flexible PTO days yearly for relaxation and rejuvenation. • Paid Time Off: • Stock Options: Joining us means having a stake in our success, so you'll receive stock options as part of your compensation package. • Stock Options: • Work Trip Budget: Grow personally and professionally with a budget for work-related trips and co-working. • Work Trip Budget: • Health Coverage: Prioritize your well-being with comprehensive health and dental insurance plans. • Health Coverage: • Clutch is a revolutionary vertical SaaS company, proudly backed by Andreessen Horowitz (A16z), aimed at revolutionizing the way Credit Unions engage and change the lives of their members. As a champion of financial well-being, we address the urgent need for affordable lending solutions in an era where the average American grapples with over $155,000 in household debt. Unlike traditional financial institutions, Clutch develops software to turn Credit Unions into FinTech lenders and leverage their balance sheets to responsibly lend to over 130M Americans. Our mission extends beyond mere financial transactions; we strive to fundamentally enhance the way credit unions interact with their members. By integrating cutting-edge technologies and user-centric designs, we help credit unions provide seamless digital experiences that are on par with leading tech companies. This approach not only preserves but revitalizes the longstanding tradition of community and member-focused service inherent to credit unions. • Clutch
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