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Jobs(26,957)/Marketing Manager Role(431)/Zscaler (95) - Rapid Response, Partners Senior Communications Manager
Zscaler

Zscaler - Rapid Response, Partners Senior Communications Manager

Remote - USA; Santa Clara, California, USA - Hybrid$151k - $151k+ Equity2w ago
In OfficeSeniorNABankingCybersecurityMarketing ManagerAccount ManagerSenior EditorCustomer Success ManagerB2B

Requirements

• You operate with urgency. You move fast to monitor breaking news and get reactive commentary approved and delivered within hours. • You operate with urgency. • You are data-driven. You use comms analytics, SOV tracking, and revenue attribution to measure Corporate Communications program effectiveness and inform decisions. • You are data-driven. • You act like an owner. You take full accountability for building rapid-response frameworks, driving comms operations, and optimizing processes. • You act like an owner. • You champion simplicity. You translate complex threat developments into clear, timely, and compelling company POVs for press and internal audiences. • You champion simplicity. • You are resilient and adaptable. You maintain composure under pressure during breaking news events and exercise sound judgment on what is newsworthy. • You are resilient and adaptable • Demonstrated curiosity and active exploration of AI tools, with a proven history of integrating new technologies to enhance daily workflows and augment problem-solving • 8+ years of experience in PR, communications, or comms operations, ideally in B2B tech or cybersecurity • Proven track record of developing, securing approval for, and pitching reactive content within hours of breaking news • Demonstrated experience using measurement platforms and comms analytics tools to evaluate media effectiveness • Experience building and scaling communications programs • Strong analytical skills with experience building business cases, tracking pipeline impact, and presenting QBRs to executive leadership • High-integrity judgment and strong multi-format writing skills across statements, bylines, and internal communications under high-pressure scenarios • Demonstrate a proven ability to leverage AI technologies and workflows to drive measurable operational efficiency • Experience leading partner communications between vendors • Previous experience working in fast-moving PR, communications, or newsroom environments • Direct experience in cybersecurity or another fast-moving, threat-driven industry • Familiarity with pipeline and revenue attribution models for marketing and corporate communications • Prior experience building, scaling, or modernizing a comms measurement program from scratch • #LI-CorporateComms #LI-DS9 • Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training. • The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits. • $150,500—$215,000 USD • At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure. • Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: • Various health plans • Time off plans for vacation and sick time • Parental leave options • Retirement options • Education reimbursement • In-office perks, and more! • Learn more about Zscaler's hybrid working model and benefits here. • By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.

Responsibilities

• Monitor industry breaking news, emerging threats, and competitive developments in real time to rapidly develop and syndicate company perspective • Build and maintain a rapid-response playbook, executive quote bank, and streamlined approval workflows with SMEs, executives, and agency partners • Pitch reactive commentary, bylines, statements, and social content to key press covering breaking industry events • Build a Partner communications machine, partnering with Partner Marketing to highlight Zscaler’s partners, amplify strategic partnerships, highlight Zscaler’s partnerships with top technology companies, and scale the program globally • Track and analyze share of voice (SOV) against competitors and industry benchmarks using comms analytics tools • Own the cadence, content, and executive presentations for quarterly business reviews (QBRs), connecting Corporate Communications program effectiveness directly to pipeline and revenue impact

Benefits

• $150,500—$215,000 USD • At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure. • Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: • Various health plans • Time off plans for vacation and sick time • Parental leave options • Retirement options • Education reimbursement • Learn more about Zscaler's hybrid working model and benefits here. • By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.

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