Careers - AppsFlyer careers - Technical Success Manager
Requirements
• 7+ years of experience in a client-facing technical role, such as Technical Account Manager, Solutions Engineer, Customer Success Engineer, SDE, or similar. • Proficiency in at least one programming, scripting or query language (e.g., Python, JavaScript, SQL). • Exceptional communication and presentation skills, with the ability to translate technical concepts into business value for executive, technical, and operational audiences. • Strong analytical, troubleshooting skills and problem solving skills • Strong project and stakeholder management skills • Experience leveraging AI tools (e.g., ChatGPT, Claude) to improve productivity, scale customer engagement, and enhance workflows such as account research, analysis, communication, and strategic planning. • At AppsFlyer, we're committed to building a diverse and inclusive workplace. Don't meet 100% of the qualifications? If you're excited about this role and believe you have the skills to succeed, we encourage you to apply. • Deep familiarity with Ad tech and Martech landscapes, including mobile, web, CTV, attribution, and analytics platforms. • Proven background navigating complex SaaS environments, digital advertising ecosystems, and omnichannel data integrations. • Strong track record of engaging with and influencing executive stakeholders, senior technical leadership, and diverse large-scale audiences • For our US-based candidates, the expected On Target Earnings (OTE) range from $155,000 to $165,000 (including bonus or commission). The offer varies on many factors, including market location, job-related knowledge, skills, experience, interview results, references, etc. • object(stdClass)#2227 (3) { • string(10) "first_name" • string(10) "input_text" • object(stdClass)#2226 (4) { • object(stdClass)#2225 (3) { • string(9) "last_name" • object(stdClass)#2224 (4) { • object(stdClass)#2223 (3) { • string(5) "email" • object(stdClass)#2222 (4) { • object(stdClass)#2221 (3) { • string(5) "phone" • object(stdClass)#2220 (4) { • object(stdClass)#2219 (3) { • string(6) "resume" • string(10) "input_file" • object(stdClass)#2218 (3) { • string(11) "resume_text" • string(8) "textarea" • object(stdClass)#2217 (4) { • object(stdClass)#2241 (3) { • string(12) "cover_letter" • object(stdClass)#2239 (3) { • string(17) "cover_letter_text" • object(stdClass)#1990 (4) { • object(stdClass)#1989 (3) { • string(20) "question_37225680002" • object(stdClass)#1988 (4) { • object(stdClass)#1987 (3) { • string(20) "question_37225681002" • object(stdClass)#1986 (4) { • object(stdClass)#1985 (3) { • string(22) "question_37225682002[]" • string(24) "multi_value_multi_select" • object(stdClass)#1984 (2) { • string(11) "Acknowledge" • int(247389464002) • object(stdClass)#1983 (4) { • object(stdClass)#1982 (3) { • string(20) "question_37225683002" • string(25) "multi_value_single_select" • object(stdClass)#1981 (2) { • string(3) "Yes" • object(stdClass)#1980 (2) { • ["location_questions"]=> • New York; San Francisco • Technical Success Manager - New York; San Francisco
Responsibilities
• Own relationships with client technical stakeholders (Product, Engineering, and Technology teams) post-onboarding, driving adoption, value realization, and long-term success with the AppsFlyer platform. • Develop and execute technical account roadmaps by translating business objectives into project deliverables, technical milestones, and product adoption plans aligned with technical stakeholders. • Lead solution scope and design for complex customer use cases, including custom integrations, and product configurations, in partnership with Product and Engineering teams. • Partner closely with Customer Success Managers (CSMs) to provide technical guidance, solution design, and issue resolution for strategic accounts. • Serve as a trusted advisor and subject matter expert across AppsFlyer products, educating customers on platform capabilities, best practices, and new features. • Collaborate cross-functionally internally with Sales, Customer Success, Product, Partnerships, and Engineering to influence product strategy, resolve technical challenges and deliver customer outcomes. • Document and scale reusable technical solutions, implementation patterns, and best practices across customers and internal teams. • Lead strategic discussions with both technical and executive stakeholders, influencing adoption and long-term platform strategy. • Represent AppsFlyer at customer meetings, industry events, and conferences (up to 20% travel).
Benefits
• AppsFlyer is a global company with 20 offices worldwide. Through mental health programs like Be Well, the Global Employee Exchange Program, and fitness programs, we empower our people to thrive physically, mentally, and professionally. • Here, titles don't define us—ideas do. You'll thrive in a culture where everyone's input shapes the future. • ["departments"]=> • object(stdClass)#2231 (4) { • int(4017674002) • string(16) "Customer Success" • ["child_ids"]=> • ["parent_id"]=> • object(stdClass)#2230 (5) { • int(4007792002) • string(8) "New York" • ["child_ids"]=> • ["parent_id"]=> • int(4009209002) • object(stdClass)#2229 (5) { • int(4007791002) • string(13) "San Francisco" • ["child_ids"]=> • ["parent_id"]=> • int(4009209002) • ["ai_disclaimer"]=> • ["include_ai_disclaimer"]=> • ["ai_opt_out_request_url"]=> • ["compliance"]=> • ["demographic_questions"]=> • ["questions"]=> • object(stdClass)#2228 (4) { • We sent an email to {email} • Head over to your inbox and click on the link to confirm your account. • Go to appsflyer.com • When you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences or your device and is mostly used to make the site work as you expect it to. The information does not usually directly identify you, but it can give you a more personalized web experience. Because we respect your right to privacy, you can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. However, blocking some types of cookies may impact your experience of the site and the services we are able to offer. • More information • Necessary Cookies are enabled for the assurance and function of a properly run website, and they cannot be disabled. They are usually only set in response to actions permitted by you, such as, enabling functions like navigation and access to secure areas of the website. These Cookies do not store personal information that will be used for other purposes. • These Cookies provide us with aggregated (anonymous) insights into website enhancement and performance improvement. These cookies allow us to measure and improve the performance of our Sites. They help us know which pages are the most and least popular and see how visitors move around the website. • These Cookies enable us to provide enhanced functionality and personalization through our Sites and allow for a better user experience. These may be set by us (first-party Cookies) or by third-party providers who work with us (third-party Cookies). • These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising. • Confirm My Choices
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