choco - Implementation Associate UK&I

• 1-2 years of experience in SaaS implementation, customer onboarding, project management, or a similar role • Experience managing multiple customer projects simultaneously with clear delivery outcomes • Strong stakeholder management and customer communication skills, with the ability to bring structure and clarity • A proactive mindset, strong ownership, and problem-solving ability, with comfort operating in a fast-growing startup or scale-up environment • Experience working cross-functionally with teams such as Sales, Product, Engineering, and Customer Success • Familiarity with APIs, ERP systems, or technical integrations • Fluent English at C1/C2 level • Work on digitalizing core operating systems for food distributors, automating orders, sales and payments in a system that still largely runs on calls and spreadsheets. • Work with an AI product with proven product–market fit, already embedded in distributor workflows and directly affecting order accuracy, speed, and margins. • Join a global team across 6 countries and 40+ nationalities, building a company that has raised $300M+ and reached unicorn status (~$1.2B valuation) with the ambition to define this category end-to-end. • In return, you get real ownership, equity, and the support to do your best work, including competitive compensation, health and wellbeing support, and long-term benefits like a sabbatical (all localized by office). • Collaborate with people who want to own outcomes in a messy, real-world system and make it work at scale. • If you want to work on real problems, take ownership, and raise the bar, we should talk.