5CA Careers - German / English Gaming Support Agent
Requirements
• A minimum internet speed of 15 Mb/s download and 15 Mb/s upload with Latency < 120 ms, internationally • 15 Mb/s • 15 Mb/s • Latency < 120 ms, • A minimum of 8 GB RAM • 8 GB RAM • Windows 11 (All editions except Windows S Mode), or macOS 13.0 or newer • Windows 11 • A processor with a CPU Mark of at least 9220, like Intel i5-8400, or stronger (Has to be 8th Gen Intel or above, if Ryzen, 2nd Gen or above) • processor with a CPU Mark of at least 9220 • Has to be 8th Gen Intel or above, if Ryzen, 2nd Gen or above • A GPU with a G3D Rating of 4806, like GTX 760, or stronger • GPU with a G3D Rating of 4806 • Android 10.0 or newer • Apple iOS 16.0 or newer
Benefits
• The flexibility to work 100% remotely with no wasted commute time and travel costs • A position at a fast-paced international company with ambitious gaming, e-commerce, and tech clients • A casual, diverse, and inclusive culture with people from 80+ countries, speaking 25+ languages - where we celebrate everyone's uniqueness • Innovative digital tools and comprehensive training, with access to our library of online training courses • Various learning and career development initiatives throughout the year • Fun employee engagement activities and participation in 5CA employee-lead communities such as 5CA Connect, Pride, 5CA Gamers, Women of 5CA, to name a few • We are a remote-first CX company working with passionate agents worldwide. Founded in 1998, we represent some of the biggest names in gaming and tech and level up their customer and player experience. • Our community is full of digital natives and gamers that troubleshoot with care for the brands they love, from home, in their languages. We work with people from all cultures and backgrounds and champion diversity and inclusion in all we do. • By sending your application, you understand that your data will be stored in our recruitment database. Your data will be held and used by 5CA primarily for the purposes of considering your application and your suitability for employment with us and will generally be kept for one year, unless we need to keep your data longer. • As part of this recruitment process, 5CA may conduct a screening activity on your publicly available social media accounts registered on Twitter, Linked-In, Facebook and Instagram. For further details, please refer to our privacy policy. • $10.35—$11.96 USD
Apply in one click
Upload My Resume
Drop here or click to browse · Tap to choose · PDF, DOCX, DOC, RTF, TXT