titanwh - Internal Communications Manager
Requirements
• Significant experience in an internal communications role, ideally within financial services, professional services or another regulated industry • Proven track record of developing and delivering internal communications strategies in a complex, multi-site or fast-growth organisation • Demonstrable experience leading communications through periods of significant change, including M&A activity • Excellent written and verbal communication skills with the ability to adapt tone and style for different audiences and formats • Strong editorial judgement — able to distil complex information into clear, engaging content • Confident stakeholder manager with the credibility and gravitas to advise and influence at senior levels • Creative thinker who can bring ideas to life through compelling storytelling • Highly organised with the ability to manage multiple priorities and deliver at pace without compromising on quality • Commercially aware — understands how communication supports business performance and growth • Proactive, self-sufficient and comfortable building processes where none currently exist • Collaborative team player with a positive, solutions-focused outlook • Experience working in a wealth management, financial planning or investment management environment • Familiarity with intranet platforms (e.g.SharePoint) and employee engagement tools • Experience supporting or managing communications for sponsorship or brand partnership programmes
Responsibilities
• Strategy & Planning • Develop and own the internal communications strategy, ensuring it supports Titan's broader business objectives, values and culture • Build and manage a structured annual communications calendar aligned to business milestones, people moments and strategic priorities • Establish frameworks, channels and processes that enable timely, consistent and effective communication across the organisation • Content & Channels • Write, edit and produce high-quality communications across a range of formats — including all-staff emails, leadership messages, intranet articles, briefing materials, video scripts and presentations • Own and manage Titan's internal channels (intranet, email, messaging platforms), ensuring they are engaging, up to date and fit for purpose • Develop and evolve a tone of voice for internal communications that is authentic, clear and reflective of our culture • Leadership & Change Communications • Act as a trusted communications partner to the Executive Leadership Team, providing strategic counsel and drafting support for key leadership messaging • Lead communications planning and delivery for organisational change programmes, including acquisitions, integrations, restructures and new business initiatives • Manage sensitive and complex communications with discretion, sound judgement and empathy • Employee Engagement • Support the design and delivery of employee engagement initiatives, including town halls, all-hands meetings, leadership Q&As and recognition programmes • Work in partnership with the People & Culture team to amplify the employee experience — from onboarding communications through to culture and values campaigns • Use data and feedback to measure the effectiveness of communications and continuously improve • Stakeholder Management • Build strong relationships across all levels of the business, acting as a trusted advisor and communications resource • Collaborate closely with Executive Committee (ExCo), Shared Services functions (Technology, Marketing, People & Culture, Finance and Compliance) and client facing teams to ensure internal and external messaging is aligned • Support communications activity tied to Titan Wealth's strategic partnerships and sponsorships, translating external brand commitments into compelling internal narratives that build pride and engagement across the business
Benefits
• A genuinely exciting, high-growth environment where your work will have real and visible impact • Direct access to and visibility with senior leadership from day one • Attractive Employee Pension Scheme (7.5% employer & minimum 3% employee) • 25 days Annual Leave + public holidays • Buy and sell holidays up to 5 days • Office Christmas close (3-days) • A range of benefits which includes private medical insurance, Group life insurance, and income protection insurance. • Hybrid working • Further education and training support • Discretionary performance related bonus • Confidential Employee Assistance Programme • 2 days per year for voluntary work • And lots of flexible benefits to choose from! • The Titan Wealth Group is firmly committed to fostering an inclusive and equitable environment for everyone who works with us, regardless of their race, age, gender, sexual orientation, religion, physical ability or disability, or political affiliation. We believe that having a diverse team allows us to create the best possible outcomes for our clients and team members. We strive to provide equal opportunities in all aspects of the workplace with respect to recruitment and career advancement, pay and benefits, training and development opportunities and other job-related activities.
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