checkatrade - Product Manager, Ops Tooling
Responsibilities
• Set the vision and product strategy for Ops Tooling, in line with our wider Sales, Operations and customer strategy. • Get close to our teams and use data and colleague insight to find the biggest opportunities to improve how they work. • Reimagine workflows end to end, finding the right mix of people, process and technology rather than assuming the answer is polishing the tools we already have. • Make AI and automation core to how we operate, spotting where work can be automated, augmented or redesigned as new capabilities arrive. • Lead significant product bets from discovery and validation through to delivery, launch and measuring impact. • Prioritise on business impact, balancing conversion, productivity, quality, customer experience and cost to serve. • Align senior stakeholders on the problems we're solving, where we're investing and the trade-offs we're making. • Strong product management experience, with a track record of setting product direction and leading significant initiatives end to end. • A practical understanding of AI and automation, and experience delivering use cases that change workflows, improve decisions or cut manual work. • Sharp product judgement and discovery skills. You can turn ambiguous business problems into clear opportunities and priorities. • Experience simplifying complex workflows across people, process and technology. • Commercial and analytical thinking that connects product decisions to measurable business and customer outcomes. • Confidence with senior stakeholders, and the ability to challenge established thinking constructively. • A strong partnership with Engineering, with enough technical depth to know what's possible with AI, automation, integrations and modern product tech. • (Don't self-select out because you don't tick every box. We'd rather meet you.) • 💰 Competitive salary, annual bonus & equity scheme • 🩺 Health, wellbeing and learning support • 🚲 Gym membership, Smart Tech Scheme, Cycle Scheme • 🎂 Birthday/special day leave, buy & sell holiday scheme • ❤️ 1 week's paid charity leave, and more • Screening call with one of our Talent Acquisition Partners • Interview with the hiring manager and members of the team • Final stage with a senior stakeholder • Not this one? Stay close anyway. Join the Talent Community https://jobs.ashbyhq.com/checkatrade/form/register-interest and we'll ping you the second something better fits.
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