Diligent Corporation - Project Manager - SAAS implementations

• Leading multiple end-to-end implementation of Diligent solutions for clients, from project kick-off through to go-live, ensuring projects are delivered on time and within scope. • Translating client goals and current processes into clear solution designs and implementation plans that drive tangible governance, risk and compliance outcomes. • Coordinating cross-functional project teams (Advisory Specialists, Customer Success, Sales and Product), providing clear direction, removing blockers and managing risks. • Aiding and assisting commercial teams both during pre-sales and post-sales to continue to obtain and grow our clientele, ensuring client satisfaction throughout. • Facilitating engaging client workshops and training sessions, building user confidence and setting customers up for successful adoption. • Owning project communication and stakeholder management, providing clear status updates, managing expectations and ensuring issues are quickly identified and resolved. • Capturing lessons learned and continuously improving our delivery approach, contributing to playbooks, templates and best practices across the Services team. • Proven experience in project management, managing client-facing tech implementation or consulting projects, ideally in SaaS, professional services, audit, risk, compliance or governance. • Proven ability to run multiple projects at once in a high-paced environment, with strong organisation, prioritisation and stakeholder management skills. • Confidence leading client workshops and training sessions, with excellent written and verbal communication in English. • Comfort working with tech platforms or complex workflows — you don’t need to be an engineer, but you do need to be curious and hands-on. • A collaborative, solutions-focused mindset, with the ability to navigate ambiguity and keep projects moving forward. • Experience or an interest and desire to work with AI to improve workflows and to create project efficiencies • It would be extremely beneficial but not essential if you had: • Prior exposure to GRC / board / entity management platforms. • Experience mentoring or coaching junior consultants or project team members. • Familiarity with project management approaches and tools (for example, Agile, PRINCE2, MS Project, Jira, OpenAir or similar). As well as salesforce! • Comfort working in a global, matrixed environment with remote teams and clients. • Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster. • At Diligent, we're building the future with people who think boldly and move fast.  Whether you're designing systems that leverage large language models or part of a team reimaging workflows with AI, you'll help us unlock entirely new ways of working and thinking.  Curiosity is in our DNA, we look for individuals willing to ask the big questions and experiment fearlessly - those who embrace change not as a challenge, but as an opportunity.  The future belongs to those who keep learning, and we are building it together.  At Diligent, you’re not just building the future - you’re an agent of positive change, joining a global community on a mission to make an impact. • Learn more at diligent.com or follow us on LinkedIn and Facebook • What Diligent Offers You • Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients • Creativity is ingrained in our culture. • We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few