New Era Technology - CDET Project Manager (Collaboration & Digital Enablement Technology)
Requirements
• 6–10 years of experience in Project Management, AV Technologies, Workplace Technology, or Unified Communications. • Experience managing enterprise multimedia, collaboration, or workplace technology projects. • Strong understanding of Audio Visual systems, Digital Signage, IPTV, and collaboration platforms. • Experience coordinating User Acceptance Testing (UAT), operational handovers, and project transitions. • Strong stakeholder, vendor, and customer management skills. • Excellent documentation, reporting, and project coordination abilities. • Experience working in enterprise or global delivery environments. • Strong analytical, organizational, and problem-solving skills. • Experience supporting Banking, Financial Services, or other enterprise environments. • Knowledge of enterprise AV standards, workplace technologies, and IT infrastructure. • Familiarity with project management methodologies (Waterfall, Agile, Hybrid). • Experience working with ServiceNow, SharePoint, Microsoft Project, Excel, or similar tools. • Exposure to enterprise asset management and multimedia inventory systems is an advantage. • Educational Qualification • Bachelor's Degree in Engineering, Information Technology, Electronics, Computer Science, or a related discipline. • Project Management, AVIXA CTS, ITIL, PMP, or equivalent certification is an added advantage.
Responsibilities
• Project Delivery & Transition • Manage the end-to-end turnover of Collaboration & Digital Enablement Technology (CDET) projects into Operations. • Coordinate witness testing, User Acceptance Testing (UAT), project sign-offs, and operational handovers. • Ensure project deliverables meet quality standards before transition to support teams. • Track project progress, risks, remediation activities, and deployment milestones. • Stakeholder Management • Act as the primary point of contact for business stakeholders, Workplace Services teams, and end users regarding multimedia and collaboration technology projects. • Conduct regular project reviews, status meetings, and stakeholder updates. • Deliver end-user training and knowledge transfer sessions on newly deployed technologies. • Build strong relationships with business users, technology teams, and operations teams. • Multimedia & AV Solutions • Serve as the Subject Matter Expert (SME) for enterprise multimedia and collaboration solutions. • Advise stakeholders on standard AV solutions and enterprise technology standards. • Review and approve vendor-proposed technical solutions where applicable. • Support solution design for meeting rooms, collaboration spaces, digital signage, IPTV, and workplace technologies. • Vendor & Deployment Management • Coordinate with implementation partners and vendors throughout the project lifecycle. • Conduct site surveys and validate deployment readiness. • Manage quotations, implementation schedules, and deployment activities. • Evaluate vendor performance and participate in post-project reviews. • Technical Documentation & Governance • Prepare technical documentation, SOPs, deployment guides, operational manuals, and support documentation. • Maintain project dashboards, trackers, reports, and forecasting workbooks. • Ensure project documentation is complete before operational handover. • Support service review reporting and operational readiness assessments. • Technical Administration • Administer enterprise multimedia inventory and asset management tools. • Digital Signage Players • Collaboration Room Equipment • Network-enabled AV Devices • Coordinate IP allocation, patching schedules, and device provisioning. • Identify and resolve inventory or configuration discrepancies. • Continuous Improvement • Participate in proof-of-concept (POC) initiatives for new collaboration technologies. • Support remediation teams in resolving complex technical issues. • Identify process improvements and contribute to operational excellence. • Ensure compliance with enterprise standards, governance, and best practices.
Benefits
• Permanent opportunity with a leading global technology organization. • Work with one of the world's largest enterprise clients. • Exposure to enterprise collaboration, workplace technology, and digital transformation initiatives. • Opportunity to work on cutting-edge AV and Unified Communications projects across the APAC region. • Collaborative environment with excellent career growth opportunities. • Interested? • Please share your updated resume with: • [email protected]@neweratech.com • [email protected] • [email protected] • New Era Technology, LLC., and its subsidiaries (“New Era” “we”, “us”, or “our”) in its operating regions worldwide are committed to respecting your privacy and recognize the need for appropriate protection and management of any Personal Data that you may provide us. In this, we are also committed to providing you with a positive experience on our websites and while using our products, services and solutions (“Solutions”). • View our Privacy Policy here https://www.neweratech.com/us/privacy-policy/ • We never ask candidates to pay any fees at any point in our hiring process. If you are ever asked to provide payment for training, certification, equipment, or any other purpose, it is not from our company. Only communications from our official company channels should be trusted. Please note our official email domain is @neweratech.com. If you suspect fraudulent activity, please contact us immediately at [email protected] . • @neweratech.com
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