Airspace - Senior Payroll Analyst
Requirements
• 3+ years of experience as a payroll specialist or administrator, including international payroll or payroll across multiple organizations/entities and pay cycles. • Excellent attention to detail, exemplary organization skills, strong written and verbal communication skills across teams and time zones. • Technology savvy, with hands-on experience working in HRIS systems. Rippling, MTH Numbers, Vistra experience a plus. • Independent and resourceful, with the judgment to recognize what merits escalation and the initiative to communicate it clearly. • Ability to articulate and communicate clearly, concisely, and thoughtfully across time zones. • Comfort managing multiple competing priorities in a dynamic and fast-paced environment. • Intellectual curiosity, a drive to improve, and a willingness to make and learn from mistakes. • A collaborative, selfless approach to teamwork. • Familiarity with statutory payroll mechanics in several of the following: Garnishments, UK PAYE and pension management, Netherlands Zvw contributions, Singapore CPF, Malaysia SOCSO/EPF, and general LATAM social security, contractual versus at-will employment, FLSA classifications. • Knowledge of GDPR, ERISA, HIPAA, COBRA, and emerging regulatory issues preferred. • Experience calculating and processing variable compensation, including bonuses, commissions, incentives, and other supplemental earnings, while ensuring accuracy and compliance with local payroll regulations. • Role Details • Role Details • Department: People Team • Department: • Reports to: Manager, Payroll & Human Resources • Reports to: • Team: Individual contributor; partners closely with HR, Finance, and local in-country payroll providers • Team: • Location: Remote (U.S.) — Carlsbad, CA preferred, not required • Location: • Hours: Pacific time zone hours preferred • Hours: • Success Metrics • Success Metrics • In this role, success is measured by the ability to deliver accurate and timely payroll, maintain compliance with applicable regulations, provide exceptional employee support, build trusted partnerships, and continuously improve payroll processes to enhance efficiency and the overall employee experience. Below are some examples of metrics that will be evaluated for the person in this position: • Payroll Accuracy: Consistently processes payroll with a high level of accuracy, minimizing errors and ensuring employees are paid correctly across all entities • Payroll Accuracy: • On-Time Payroll Delivery: Meets 100% of payroll processing deadlines across all countries and payroll cycles. • On-Time Payroll Delivery: • Employee Experience: Provides responsive, professional, and trusted support by resolving payroll inquiries promptly and maintaining high employee satisfaction. • Compliance: Ensures payroll processes comply with all applicable federal, state, local, and international payroll laws, tax regulations, and company policies. Ensure agencies and payroll data are accurate and in good standing for quarterly filings by maintaining statutory account notices, openings and closures. • Compliance: • Issue Resolution: Investigates and resolves payroll discrepancies efficiently, identifying root causes and implementing preventative solutions. • Issue Resolution: • Process Improvement: Identifies opportunities to streamline payroll processes, improve efficiency, and reduce manual effort while maintaining strong internal controls. • Process Improvement: • Data Integrity: Maintains accurate payroll records and employee data, ensuring confidentiality and compliance with data privacy requirements. • Data Integrity: • Cross-Functional Collaboration: Builds effective partnerships with HR, Finance, and external payroll providers to ensure seamless payroll operations. • Cross-Functional Collaboration: • Audit Readiness: Maintains complete and accurate documentation to support internal and external payroll audits. • Audit Readiness: • Continuous Learning: Stays current on payroll legislation, tax changes, and best practices, proactively applying updates to payroll processes. • Continuous Learning: • Your First 90 Days • Your First 90 Days • Develop a strong understanding of Airspace's payroll systems, vendors, processes, and country-specific payroll requirements. Complete onboarding and shadow at least one full payroll cycle end-to-end across multiple entities. Build effective working relationships with local in-country payroll providers and key HR and Finance partners, and successfully process your first payroll cycle independently with appropriate support. • Your First 180 Days • Your First 180 Days • Independently manage Airspace’s global payroll operations with a high degree of accuracy, consistency, and accountability, ensuring all payroll cycles are completed on time and in compliance with applicable regulations. Serve as a trusted payroll partner by proactively identifying opportunities to streamline processes, strengthen controls, improve efficiency, and enhance the overall employee payroll experience.
Responsibilities
• Payroll Operations & Accuracy • Own the employee payroll experience by responding to payroll inquiries with professionalism, empathy, and accuracy, building trust through clear communication and timely resolution of issues. • Own and process global payroll across all Airspace entities and Employer of Record platforms, ensuring every payroll is processed on-time, with 100% accuracy while managing multiple concurrent payroll cycles. • Maintain compensation, health benefits, and retirement plan administration across multiple jurisdictions. Ensuring all are accurately recorded in Payroll by performing regular audits and reviews. • Demonstrate exceptional organizational skills by maintaining accurate payroll checklists, country-specific standard operating procedures (SOPs), and payroll documentation, while completing monthly retirement and benefits audits with 100% accuracy. • Global Payroll Expertise & Compliance • Maintain working knowledge of the international tax, social security, and retirement landscape across every territory Airspace operates in, proactively flagging regulatory changes that require payroll configuration updates, and take ownership of timely filings and registrations with all US and international payroll statutory agencies. • Coordinate with local in-country service providers to run international payroll accurately and on time. • Managing relationships with payroll vendors and external partnerships in resolving any delays or issues that may arise. • Maintain strong payroll controls, including approval workflows, segregation of duties, and regular review of audit trails to catch and prevent processing errors before they compound. • Lead efforts to automate and scale payroll operations. • Process Improvement & Cross-Functional Partnership • Partner closely with the core HR team, Finance and other teams to establish and refine global payroll best practices. • Partner closely with HR, Finance, and Legal to manage payroll-related notices including wage garnishments, tax notices, agency audits, statutory workforce reporting, and other federal, state, and local agency communications ensuring timely action, accurate documentation, and full compliance with all payroll-driven requests. • Bring at least one payroll process improvement or enhancement to the table each quarter. • Support U.S. and international payroll transformation efforts, including automation initiatives, as Airspace scales into new markets. • Communicate payroll matters clearly to colleagues and senior leadership, translating technical detail into relevant guidance.
Benefits
• Salary range: $75,000–$85,000/year, based on experience and location • High-quality health, dental, and vision plan options. • 401(k) with company match • Core Values: • Core Values: • We are One Team. We believe we all accomplish more when we are working together. • We are One Team • We make an Impact. We are determined to have a positive influence on our environment, our customers, our industry, and our world. • We make an Impact • We are Passionate. We care deeply about our mission and are not afraid to raise the bar. • We are Passionate • We are Transparent. We pride ourselves on having open, honest, and sincere communication with our team and customers. • We are Transparent • We are Innovative. We never settle and are always striving to improve our product, service, and ourselves. • We are Innovative • From life-saving organs to essential machinery components, Airspace is trusted by the world’s largest companies and most critical healthcare organizations to move their most time-sensitive shipments on time, every time. Our proprietary AI-powered platform is the most advanced of its kind- awarded and protected by multiple patents, it provides speed, reliability, and transparency unrivaled in time-critical logistics. We are thinkers, builders, and doers; from building and deploying AI in the world to assembling a world-class operations team, Airspace is on a hypergrowth trajectory while remaining hyper-focused on the needs of our customers and team members. • With offices in the United States in Carlsbad, CA and in Europe in Amsterdam, Frankfurt, Stockholm, and London, we are rapidly scaling into new markets and industries while continuing to innovate and maximize value for our customers. Backed by leading investors including Telstra, HarbourVest, Prologis, Qualcomm, Defy, and others, Airspace has raised $140M to date. • Airspace is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Additionally, Airspace participates in the E-Verify program for all locations. • Airspace is proud • A friendly reminder: Airspace will only contact candidates from an @airspace.com email, a no-reply notification from [email protected], or a verified LinkedIn profile. We never request fees or sensitive personal/financial information during recruiting. If something seems suspicious or feels off, please reach out to us at [email protected] before responding. • A friendly reminder: • @airspace.com • [email protected] • LinkedIn profile. • [email protected] • For this role the acquisition of recruitment agencies is not appreciated, thank you for your understanding.
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