Agoda - Indirect Tax Compliance Manager/ Senior Specialist (Bangkok based, Relocation provided)
Requirements
• Bachelor's or Master's degree in Tax, Accounting, Finance, or any business-related field. Chartered Accountant (or equivalent) or a graduate degree in taxation is a definite asset. • Minimum 6 years of indirect tax experience in a multinational environment; Big 4, top-tier law firm, or in-house at a major e-commerce or technology company highly regarded. • Strong technical knowledge of VAT/GST in an international context — both mature and developing jurisdictions — with hands-on experience reviewing returns, managing compliance calendars, and performing reconciliations across multiple jurisdictions. • Great to have: Experience managing indirect tax registrations, including e-invoicing and API connection, across multiple countries • Prior experience in e-commerce, online travel, marketplace, or digital platform businesses is highly valued — familiarity with how these business models create complex, multi-jurisdictional indirect tax obligations simultaneously. • Experience with indirect tax setup in ERP systems and tax engine platforms (e.g., Oracle, Vertex, Avalara), including participation in system configuration and UAT discussions. • Collaboration & Communication • A natural collaborator who actively seeks out partnership rather than operating independently — comfortable as the compliance execution counterpart to advisory and technology teams, and able to manage multiple stakeholder relationships simultaneously. • Project management expertise, including strong organizational and change management skills — detail-oriented with the ability to manage multiple priorities simultaneously. • Technology & AI Mindset • Demonstrated experience using AI tools, automation platforms, or data analytics in a tax or finance workflow — comfortable working with large datasets, performing data-driven reconciliations, and using data to identify anomalies and improve return quality. • It's Great if You Also Have • Self-motivated and results-oriented, with a professional 'get it done' attitude and work ethic. • Ability to grasp the detail whilst keeping sight of the big picture, and to work under pressure and meet strict deadlines in a fast-paced, dynamic environment. • Adapts well to and is energized by change. • #Thailand #Singapore #Vietnam #Malaysia #Indonesia #Philippines #India #China #Japan #SouthKorea #UK #Germany #France #Netherlands #Spain #Italy #Sweden #Switzerland #Ireland #Denmark #Brazil #Mexico #Argentina #Chile #Colombia #Peru #USA #UnitedStates • Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works.
Responsibilities
• Own the indirect tax compliance process — overseeing preparation, review, and quality assurance of returns across registered jurisdictions. • Lead compliance-side User Acceptance Testing (“UAT”) for new indirect tax registrations — validating that system configurations, data flows, return generation logic, and filing structures correctly reflect the compliance requirements. • Maintain a clear view of the registration pipeline from the Advisory team and ensure compliance readiness tracks alongside each registration milestone. • Continuously assess and improve compliance workflows — identifying inefficiencies, gaps, or manual steps that create risk or slow down the process and driving solutions in collaboration with Tax Data & Technology. • Support Tax Authority queries and audit responses related to filed returns, working with the Advisory team and external advisors on positions where technical judgement is required. • Build and maintain clear process documentation for each registered jurisdiction • Leverage AI tools and automation to reduce manual effort in compliance workflows, from return preparation and reconciliation to deadline tracking and correspondence management. • Act as the compliance execution point of contact for stakeholders — providing clear, timely updates on UAT progress, return readiness, and compliance status across the portfolio. • Contribute to indirect tax awareness across the organization, helping non-tax stakeholders understand what compliance obligations follow a registration and what they need to provide.
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