Interdependence - Senior Account Manager - Online Reputation Management
Requirements
• 7–9 years of experience in digital communications, SEO, or online reputation management. • Proven success managing client-facing ORM or SEO programs in an agency or consultancy environment. • Deep understanding of search algorithms and AI-driven search trends (e.g., ChatGPT, Perplexity, AI Overviews). • Exceptional writing, editing, and messaging skills—especially for executive content, thought leadership, and branded search results. • Proficiency with tools such as SEMrush, Ahrefs, Meltwater, Google Analytics, Sprinklr, and review monitoring platforms. • Strong analytical abilities and experience translating data into actionable insights. • Excellent client management and presentation skills; calm and strategic under pressure. • Experience handling sensitive or crisis-related situations with discretion and professionalism. • Experience working with high-profile individuals and executives, particularly in healthcare, tech, or legal contexts. • Familiarity with generative AI tools and large language model optimization for brand management. • Background in journalism, strategic communications, or digital marketing. • WHY YOU'LL LOVE WORKING AT INTERDEPENDENCE • 🏡 100% Remote, Forever - Work from anywhere in the world while you enjoy the flexibility of your fully remote workplace. Skip the annoying commute, create a workspace that works for you, and collaborate with teammates across the country, all without sacrificing connection or career growth. • 100% Remote, Forever - • 🩺 Comprehensive Health Benefits - Choose from three Anthem Blue Cross PPO medical plans, plus dental and vision coverage to support your health and well-being.
Responsibilities
• Serve as the lead client contact on high-touch ORM accounts, ensuring strong relationships and effective execution. • Develop comprehensive digital reputation strategies grounded in search behavior, brand narrative, and stakeholder sentiment. • Guide and oversee content optimization and SEO initiatives targeting Google, AI search engines, and review platforms. • Monitor search engine results pages (SERPs) and implement proactive and reactive tactics to improve visibility and sentiment. • Collaborate with internal teams including SEO specialists, writers, designers, and analysts to execute multi-channel ORM campaigns. • Deliver clear, actionable reporting and insights that demonstrate impact and inform future strategies. • Coordinate ORM strategy with earned media and executive visibility teams. • Stay up to date with platform changes, algorithm updates, and AI developments affecting digital reputation. • Present findings, recommendations, and strategy roadmaps to senior clients and executive stakeholders.
Benefits
• 💰 Retirement Savings - Save for the future with our 401(k) program, including a company match that is increasing further to 3% in 2027. • Retirement Savings - • 3% in 2027 • 🌴 Work-Life Balance - Enjoy paid vacation, sick time, 11 company holidays, a floating holiday, and Summer Fridays to recharge and spend more time doing what you love. • Work-Life Balance - • 👶 Paid Parental Leave - We support growing families with paid parental leave, giving new parents dedicated time to recover, bond with their baby, and return to work with confidence. • Paid Parental Leave - • 📈 Career Growth - As one of the nation's fastest-growing strategic integrated marketing and communications firms, we're committed to helping ambitious people like you grow. Take on meaningful challenges, develop new skills, lead from every level, and build a career with meaningful real impact. • Career Growth - • 🌟 Supportive, Collaborative Culture - We set high standards, celebrate big wins, and work together to achieve exceptional results. You'll join a team that's collaborative, entrepreneurial, and committed to helping one another succeed. • Supportive, Collaborative Culture -
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