multiplymii - Senior Amazon Account Manager
Requirements
• At least 3 years of hands-on experience managing Amazon Seller Central accounts for product brands, with the ability to adapt to additional international marketplaces. • Strong knowledge of listing management, pricing, reference prices, promotions, and deal eligibility. • Ability to assess SKU-level profitability and explain the impact of pricing and promotional decisions. • Practical experience with sales forecasting, inventory coverage, replenishment planning, and inbound shipment tracking. • Strong Google Sheets skills for data analysis, reconciliations, trackers, and clear reporting. • Practical experience using AI tools such as Claude, ChatGPT, or similar platforms for analysis, reporting, and workflow improvement, with human validation of outputs. • Experience coordinating agencies, suppliers, or logistics partners and following tasks through to completion. • Strong analytical judgment, attention to detail, and an organized, action-oriented approach to turning data into practical recommendations. • Clear written and verbal English communication, independent problem-solving, and reliable ownership in a remote working environment; a collaborative working style and openness to testing new tools and approaches. • Familiarity with sellerboard or similar profitability tools. • Experience coordinating product development, supplier samples, and design iterations, particularly for ceramics or homeware. • Experience sourcing and coordinating freelance designers or video creators, including AI-assisted creative workflows. • Shopify experience, including supporting international expansion and Amazon inventory integration. • Experience organizing product testing, quality inspection, or VAT documentation with specialist providers. • Experience improving dashboards, purchase order tracking, SOPs, or reporting automation. • Experience helping build a team, including identifying and hiring suitable team members. • Hands-on experience creating AI images and videos using relevant tools. • Experience supporting general wholesale operations or channel development. • Familiarity with Titan Tools.
Responsibilities
• Multi-Marketplace Account Management: Monitor listings and day-to-day account operations across Amazon US, Canada, UK, and EU; identify issues and coordinate timely resolution. • Pricing and Profitability: Review SKU economics, pricing, and margins; recommend adjustments for the owner's approval. • Promotions and Deals: Track reference prices, deal eligibility, and promotional timing; coordinate offers while protecting profitability. • Sales Forecasting: Review daily sales and run rates across marketplaces against forecasts, investigate variances, and recommend timely adjustments to advertising, pricing, or inventory plans. • Inventory Planning: Monitor stock coverage, open orders, and inbound shipments; recommend replenishment and inventory redistribution between markets. • Agency and Supplier Coordination: Work with the PPC/account management and supply chain agencies; track deliverables, clarify priorities, and follow up on outstanding actions. • PPC Coordination: Monitor advertising performance alongside sales forecasts, profitability, and inventory availability; coordinate budget adjustments, campaign priorities, and pauses with the PPC agency. • Performance Reporting: Maintain accurate Google Sheets tracking and summarize sales, profitability, promotions, and inventory risks with actionable recommendations. • Process Improvement: Document recurring workflows and improve reporting and tracking; identify practical opportunities to use AI and automation with human validation. • Operational Ownership: Proactively manage agreed priorities, escalate issues with proposed solutions, and reduce routine follow-up from the owner.
Benefits
• 100% Remote Work • 13th Month Pay • Healthcare (HMO) • Paid Service Incentive Leave (SIL) • Paid Philippines Holidays • Free Learning and Development Programs • APPLICATION PROCESS • We understand that searching for a new job can be challenging, and we’re here to support you every step of the way. Our goal is to make the process as transparent and respectful as possible. • The recruitment process includes a Recruiter Interview, Practical Test and 1–2 Client Interviews. We will keep you informed throughout the process and provide updates as promptly as possible.
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