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Jobs/Operations Manager Role/Tomorrow.io - Field Operations Engineer
Tomorrow.io

Tomorrow.io - Field Operations Engineer

Remote - US$95k - $110k+ Equity1w ago
RemoteMidNAArtificial IntelligenceSoftwareOperations ManagerB2BCloseZoom

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Requirements

• 3+ years of experience working in an Enterprise SaaS, B2B, customer-facing role. • Hands-on experience with weather systems, such as weather stations, radars, or environmental monitoring equipment. • Valid international driver’s license (or ability to obtain one), and comfort managing travel logistics and equipment transport. • Willingness and ability to travel internationally at a significant frequency throughout the year (approximately ~70%). • Reliable/practical access to a major international airport strongly preferred. • Hands-on, practical mindset, able to solve complex issues in dynamic conditions. • Ability to design solutions involving hardware, software, and data flows. • Strong troubleshooting and decision-making skills in dynamic environments. • Proven teamwork and coordination skills for working alongside a small field team. • Clear communication and customer-facing technical presentation abilities. • Independent, proactive, and resourceful, someone who gets things done. • This is a hands-on field role that involves working in dynamic, real-world environments. As part of day-to-day responsibilities, you may be required to: • Lift, carry, and move equipment (including items over 40 lbs) • Assemble and disassemble weather stations and related hardware • Operate in outdoor environments (including heights) and varying weather conditions • If your experience is close but doesn’t fulfill all requirements, please apply. Tomorrow.io is on a mission to build a special company. To achieve our goal, we are focused on hiring people with different backgrounds, perspectives, and experiences. • Tomorrow.io is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Tomorrow.io participates in the E-Verify program in all US states, as required by law. • At tomorrow.io we have established a workplace culture that values fairness and equal opportunities and we believe it is crucial for fostering a positive and productive environment. Regularly reviewing and adjusting pay practices to align with legitimate drivers of pay, such as job level, geographic location, and performance, demonstrates a commitment to maintaining equity within the organization.This commitment to ongoing assessment and improvement is key to creating a workplace that is not only diverse and inclusive but also fair and just. The anticipated range for this role is $95k-$110k, subject to local market and candidates skills and experience. Comprehensive health benefits, unlimited paid time off and other benefits included. Relocation assistance may be offered/available for certain roles. • Tomorrow.io is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at [email protected] • Selected byTIME Magazine as one of the Top 100 Most Influential Companies in the World, Tomorrow.io is the world's leading Resilience Platform™. Combining next-generation space technology, advanced generative AI, and proprietary weather modeling, Tomorrow.io delivers unmatched forecasting and decision-making capabilities. Trusted by six of the top ten Fortune 500 companies, Tomorrow.io empowers organizations to proactively manage weather-related risks, opportunities, and enhance operational efficiency. From cutting-edge weather intelligence to real-time early warning systems, Tomorrow.io enables predictive, impact-based action for a safer, more resilient future. Learn more at Tomorrow.io. • Ethos: Our ethos guides us in everything we do - The people of Tomorrow are here to make an impact, they show true grit, and always put people first. • Ethos: • How we roll: We work in an “one office” environment. We believe that magic happens when people work together. Together also includes Zoom meetings, flexible hours and unlimited vacation days. Your success is achieved by your impact and deliveries and not by the hours you put in. We believe in transparency and directness, putting work before ego and empathy. We grow fast and move faster but we always see people first. Each person has their own career growth path for we believe that the only way for the company to grow is if you grow. • How we roll:

Responsibilities

• Lead and execute on-site technical challenges during global operations. • Manage the deployment, installation, calibration, operation, and disassembly of weather systems. • Ensure technical readiness and uptime before, during, and after events. • Support field logistics, including transporting equipment, setup coordination, and on-site troubleshooting. • Serve as an on-site point of contact during field activities reflecting the field-centric nature of the job. • Work cross-functionally with engineering, product, and meteorology teams to define configurations and integrations, and bring resolution to customer projects. • Support customer discussions, clarify system capabilities, and document solution designs. • Ensure deployed systems meet technical, operational, and customer needs. • Represent Tomorrow.io in the field with professionalism, precision, and technical excellence.

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