pergolux - GTM Engineer - Sales Operations CRM Management
Requirements
• 3–5+ years in RevOps, Sales Ops, Marketing Ops or GTM engineering, with hands-on HubSpot admin experience in a multi-team or multi-market portal, including deep knowledge of the data model, workflows, lead routing, custom objects, permissions and reporting. • Practical experience configuring a cloud telephony tool (Aircall preferred) and its CRM integration, plus integration skills across REST APIs, webhooks, JSON and at least one iPaaS tool (Make, Zapier, n8n, Workato). • Solid data skills: clean data modelling and confidence reconciling numbers across systems, with a track record of working with Marketing on lead management, scoring and attribution. • The ability to translate messy business needs into simple, documented solutions, and to say no or "not yet" with a clear reason. Fluent English and comfort working with teams across Europe, the US and Australia. • Nice to have: German, French or Italian; experience with Shopify or e-commerce order data in a CRM; scripting in JavaScript or Python; experience with Klaviyo, Zendesk, WhatsApp Business platforms, Snowflake/Looker, AI agents in a GTM context, or supporting outsourced sales teams. HubSpot certifications are a plus. • 💼 Compensation — Competitive salary · Company pension plan · Capped overtime, fully paid • 🚀 Growth and Career Development — You take real ownership from the start with direct impact on key business outcomes, and you can fast-track into senior roles as PERGOLUX scales and builds out its GTM systems across new markets. • ⏰ Time Off and Flexibility — Up to 30 vacation days, starting at 27 · One week per year remote workation in EU/UK
Responsibilities
• Administer and evolve our multi-market HubSpot portal: objects, properties, pipelines, lifecycle stages, permissions and teams, plus workflows, lead routing, assignment rules and per-market task queues, while keeping data quality high through deduplication, property governance and regular audits. • Own Aircall configuration (numbers, IVRs, routing, ring groups, overflow per market) and the Aircall–HubSpot integration, so every call, recording, outcome and AI summary lands on the right record, and support call pick-up SLAs and Conversation Intelligence for coaching and quality programmes. • Configure and integrate WhatsApp and messaging platforms (Rasayel, Superchat) with HubSpot routing and reporting, and own the Shopify–HubSpot data flow for orders, payments and customers alongside integration partners. • Connect HubSpot with Klaviyo, Zendesk, GA4 and our Snowflake/Looker warehouse, and build lightweight automations using REST APIs, webhooks, custom code actions and iPaaS tools (Make, Zapier, n8n), including scoping and implementing new GTM and AI tooling with a clear business case. • Design the MQL to SQL handover with Marketing (lead scoring, routing, SLAs, attribution), map and document the end-to-end customer lifecycle, write clear SOPs, train Sales Leads, reps and outsourced partners, and manage change requests through a Jira backlog.
Benefits
• International, collaborative team, working with colleagues across Europe • Regular team events, including summer party, Christmas party and after-work gatherings, plus retreats • Modern setup and laptops (Apple or Windows) • Employee discounts on PERGOLUX products • Jobrad / Bike leasing program, promoting sustainable and healthy commuting • 📍 Office Location – Schlesische Str. 27 C, Building C 6th floor, 10997 Berlin • Send your CV and a short note on a CRM or integration project you are proud of: what the problem was, what you built and what changed. Apply through our [Career Page](https://pergolux.careers/) or connect with us on (https://www.linkedin.com/company/pergolux/posts/?feedView=all).
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