kraken.com - Sales Operations Analyst - Payward Services - Internal

• 3+ years of experience in sales operations, sales support, or proposal management, ideally within banking, fintech, financial services, or crypto • Experience managing RFPs, DDQs, security or compliance questionnaires, or other complex documents with many contributors • Proven ability to drive deadlines and coordinate cross-functional stakeholders across Legal, Compliance, Security, Product, and other teams • Hands-on experience with a CRM platform (Attio experience is a plus; Salesforce or HubSpot experience is transferable) • Comfort building simple reports and dashboards • Excellent writing, editing, and document formatting skills • Clear, confident communication with senior internal stakeholders and external clients • Understanding of institutional and B2B sales cycles in financial services • Interest in crypto and digital assets (prior industry experience is not required) • Proactive, process-oriented approach, with the ability to identify issues and implement effective solutions • Rigorous attention to detail • Background in banking, institutional sales, or B2B infrastructure and API products • Familiarity with vendor due diligence and security questionnaires • Experience using AI tools or workflow automation to speed up repetitive sales or operations work • Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis. • Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. • We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. • Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto. • We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.