• Strong sales operations acumen, including familiarity with sales operations, deal desk workflows, revenue systems, and the full sales funnel.
• The ability to identify operational bottlenecks, diagnose their root causes, and design scalable systems and processes.
• Technical fluency with business tools such as Salesforce, Chargebee, BI tools such as Hex, and data platforms.
• Comfort moving between systems, understanding data flows, and implementing operational solutions without heavy engineering support.
• The ability to translate business questions into useful reporting, dashboards, and clear operational recommendations.
• High ownership and autonomy, with sound judgment about when to solve independently and when to escalate.
• A proactive approach to supporting sales and customer success teams, anticipating needs before they become blockers.
• Clear communication, strong attention to detail, and comfort operating in a fast-moving environment.