jumpcloud - Manager, Sales Engineering - United Kingdom
Requirements
• Presales People Leadership: Demonstrated success in coaching, developing, and managing Sales Engineers or technical solutions professionals in a fast-paced environment. • Technical Discovery & POV Strategy: Proven expertise in coaching value-based discovery, solution design, and guiding structured Proofs of Value with agreed business outcomes. • Commercial & Resource Strategy: Strong ability to partner with Sales leaders on pipeline qualification, deal risk identification, and strategic technical resource allocation. • Preferred domain knowledge: • Identity and Access Management (IAM), Directory Services (LDAP, Active Directory), Single Sign-On (SSO), and Multi-Factor Authentication (MFA). • Unified Endpoint Management (UEM) / Mobile Device Management (MDM) across macOS, Windows, Linux, iOS, and Android ecosystems. • Tools or systems knowledge: • Industry Platforms: JumpCloud, Microsoft Entra/Intune, Okta, Omnissa (Workspace ONE), or Jamf. • Sales & Coaching Tech: Salesforce, Gong/Chorus, demonstration automation software, and modern generative AI productivity tools. • Distributed Team Leadership: Exceptional ability to motivate, align, and maintain team cohesion across multi-country, remote environments. • Executive Communication: High-impact verbal and written communication skills with the ability to bridge complex technical details and business outcomes. • Adaptability & Problem-Solving: High-conviction operational mindset with the resilience to thrive in a high-growth, changing SaaS environment. • Years of Experience: 5+ years of presales sales engineering or technical solutions experience in B2B SaaS/IT infrastructure, including 2+ years of formal people management or technical team leadership. • Where you’ll be working/Location: • JumpCloud® is committed to being Remote First, meaning that you are able to work remotely within the country noted in the Job Description. • This role is remote in the country of England. You must be located in and authorized to work in the England to be considered for this role. • JumpCloud® has teams in 15+ countries around the world and conducts our internal business in English. The interview and any additional screening process will take place primarily in English. To be considered for a role at JumpCloud®, you will be required to speak and write in English fluently. Any additional language requirements will be included in the details of the job description.
Responsibilities
• Establish a recurring coaching cadence with weekly 1-on-1s, Gong call reviews, and demo simulations focused on business discovery and technical outcome articulation. • Partner with Sales leadership to review pipeline health, assess technical risks early in the sales cycle, and ensure commercial alignment before technical progression. • Develop a standardized POV execution framework featuring pre-agreed evaluation scopes, customer milestones, and formal technical sign-offs. • Implement a dynamic SE assignment and scheduling workflow that accounts for time zones, regional nuances, and specialized product capabilities. • Directly participate in high-value deal reviews, technical escalations, and executive customer discussions to secure strategic technical wins. • Formalize seamless handoff documentation and technical validation reviews with Professional Services and Customer Success to guarantee smooth post-sales implementations. • Analyze team performance metrics and win/loss data to identify curriculum gaps, institutionalize competitive battlecards, and adopt thoughtful AI tools for team productivity.
Benefits
• If you thrive working in a fast, SaaS-based environment and you are passionate about solving challenging technical problems, we look forward to hearing from you! JumpCloud® is an incredible place to share and grow your expertise! You’ll work with amazing talent across each department who are passionate about our mission. We’re out of the box thinkers, so your unique ideas and approaches for conceiving a product and/or feature will be welcome. You’ll have a voice in the organization as you work with a seasoned executive team, a supportive board and in a proven market that our customers are excited about. • One of JumpCloud®'s three core values is to “Build Connections.” To us that means creating " human connection with each other regardless of our backgrounds, orientations, geographies, religions, languages, gender, race, etc. We care deeply about the people that we work with and want to see everyone succeed." - Rajat Bhargava, CEO • Please submit your résumé and brief explanation about yourself and why you would be a good fit for JumpCloud®. Please note JumpCloud® is not accepting third party resumes at this time.
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