directive - Account Director, Client Strategy (Remote Canada) - Future Opening

• 7–12 years of experience in agency or client services roles, with significant exposure to B2B SaaS or technology clients. • Proven experience owning renewals, upsell, and cross-sell motions across a $2M+ portfolio. • Strong fluency across Paid Media, SEO/Content, CRO, Creative, and RevOps, with the ability to connect execution to business outcomes. • Experience partnering with VP-, CMO-, and CRO-level client stakeholders. • Driven to stay ahead of industry trends, including actively learning how AI and automation can enhance marketing and operations. • CORE COMPETENCIES • Executive Communication: Clear, confident communicator who can translate performance into business impact. • Commercial Acumen: Comfortable owning forecasts, margins, scope, and renewal economics. • Strategic Operator: Able to set direction while maintaining operational discipline. • Cross-Functional Leadership: Influences without direct authority and aligns diverse teams around shared goals. • Growth Mindset: Continuously seeks better ways to drive client and portfolio performance. • CULTURAL FIT & TRAITS • Trusted Advisor Mentality: Builds durable client relationships grounded in integrity and impact. • Client-Obsessed: Prioritizes client outcomes and long-term partnership value. • Collaborative: Works seamlessly across teams and disciplines. • Resilient & Adaptable: Thrives in a fast-paced, high-accountability environment. • Directive DNA: Operates with precision, ownership, and a bias toward action. • As a remote-first company, you’ll have the ability to work from your home office. For some positions, as posted, we will accommodate global opportunities where we have established businesses, including Canada, Mexico, and the UK. For global locations, you must have established and current work authorization and permanently reside in that country.