quantexa - Customer Intelligence Solutions Lead - EMEA

Remote - EMEA3w ago

Remote Staff EMEA Banking Fintech Customer Support Lead Advisor

Requirements

• You have deep expertise in customer intelligence, customer analytics or data-led marketing, ideally in banking or financial services. Don’t tick every box below? If you recognise yourself in most of it, we’d still like to hear from you. • Real depth in customer intelligence. You know the data, the analytics, and how both turn into commercial outcomes. Credible with practitioners. Credible with their executives. • A voice the market listens to. You can present, write, and hold a room of experienced stakeholders. Whether or not you enjoy the spotlight, you make complex ideas land. • Strategy, and sleeves rolled up. You’ll set the direction – then happily build the business case, the demo or the deck yourself. • Curiosity about the tech. You’ll learn our platform properly, so you can say what it does and where it’s genuinely different. Never settling for the surface-level answer. • Judgement, and generosity with it. There’ll always be more opportunity than time, so you’ll choose well and bring colleagues, partners and clients with you. Experience across several EMEA markets, or extra languages, is welcome rather than required.

Responsibilities

• Own the Customer Intelligence proposition across EMEA – shape the positioning, the messaging and the segments we go after, and turn what you hear in the market into requirements that influence our global roadmap. • Be the region’s senior expert – guide sales opportunities and client programmes as a trusted advisor to some of the largest financial institutions and government agencies in EMEA. • Build our voice in the market – publish thought leadership, speak at industry events, brief analysts, and host the client roundtables that shape their thinking and ours. • Team up with Marketing and Sales – on campaigns, market and competitor analysis, and the collateral and enablement that help our teams sell with confidence. • Grow the ecosystem with Alliances – develop the technology, data and delivery partnerships that give us scale, differentiation and pipeline across the region. • Feed the region back into global strategy – work with Product, R&D and Solution Engineering to keep the solution ahead of a market that never sits still.

Benefits

• What makes you Q will help you to realize your full potential, flourish and enjoy what you do, while being recognized and rewarded with our broad range of benefits. • 25 days annual leave (with the option of buying up to 5 days, and rolling over up to 10), plus national holidays + your birthday off! • Pension scheme with a company contribution of 6% (when you contribute 3%) • Private Healthcare, including dental & optic cover • Life Insurance and Income Protection • Enhanced Maternity, Paternity, Adoption, or Shared Parental Leave • Well-being days • Volunteer Day off • Work from Home Equipment • Commuter, Tech and cycle to work schemes • Free Subscription to a meditation, relaxation and sleep app • Continuous Training and Development • Spend up to 2 months working outside of your country of employment over a rolling 12-month period with our ‘Work from Anywhere’ policy • Team Social Budget & Company-wide Socials • We have one mission. To help businesses grow. To make data easier. And to make the world a better place. We’re not a start-up. Not anymore. But we’ve not been around that long either. What we are is a collection of bright, passionate minds harnessing complexities and helping our clients and their communities. One culture, made of many. Heading in one direction – the future.