Dandy - Dental Launch Trainer (UK)
Requirements
• Experience training on digital dental platforms or clinical technologies in a practice environment (iTero or Trios strongly preferred). • Hands-on knowledge of intraoral scanning and digital dental workflows. • Excellent teaching and facilitation skills—able to simplify technical concepts and drive behavioral change. • Clear, confident communicator with outstanding virtual presentation and interpersonal skills. • Customer-first mindset—empathetic, patient, and skilled at building trust remotely. • Highly organized and accountable, with a track record of owning outcomes and follow-through. • Quick learner, tech-savvy, and adaptable in fast-paced environments. • Organized and efficient in managing multiple trainings, follow-ups, and customer touch points. • Persuasive and supportive coach, skilled in encouraging behavior change and driving adoption. • For full-time positions, Dandy offers a wide range of best-in-class, comprehensive, and inclusive benefits tailored to each country where we operate. Our local benefits packages typically include healthcare, dental, mental health support, parental planning resources, retirement savings options, and generous paid time off—ensuring our team members are supported no matter where they live and work.
Responsibilities
• Live Training & Onboarding • Lead new practices through Dandy’s onboarding program, helping them ramp up quickly and effectively. • Deliver engaging training sessions, both virtually and on-site, tailored to the learning styles and structure of each practice. • Demonstrate best practices in intraoral scanning and digital workflows, offering hands-on coaching during live sessions. • Build credibility and clinical trust that drives confidence and early adoption. • Take ownership of each launch, ensuring practices achieve key milestones from day one. • Ongoing Coaching & Success Enablement • Serve as a trusted coach post-launch, helping practices refine workflows and overcome adoption barriers. • Monitor early scan quality and deliver clear, constructive feedback to drive technique improvement. • Identify gaps in product usage and offer targeted follow-up to close them. • Conduct First Case Monitoring sessions to reinforce best practices and ensure order success. • Collaborate with Customer Success, Product, and Support teams to share insights and improve the customer journey. • Recognize early wins and celebrate progress to build practice confidence and momentum.
Benefits
• Dental coverage • Mental health support • Parental planning resources • Retirement savings options • Generous paid time off
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