Jeeves - Senior Designer
Requirements
• Location: This role is a full-time remote position. #LI-REMOTE • 5+ years of professional product design experience, with senior-level scope on multiple high-impact projects you were directly responsible for • Experience designing for fintech, payments, or financial services products • A portfolio demonstrating end-to-end ownership: problem framing, exploration, shipped outcomes — not just final screens • Demonstrated ability to drive projects forward independently in ambiguous environments, without heavy direction • Working fluency with AI tools in your design process — demonstrated by how you actually use them today for exploration, prototyping, research synthesis, or documentation (be ready to show this, not just name tools) • Experience working within and improving design systems at scale • Hands-on research experience, including recruiting your own participants and synthesizing findings into design decisions • Track record of close collaboration with PM and Engineering through to shipped product • Professional working proficiency in English • Deep knowledge of the payments ecosystem — networks, issuers, partners, and how platforms like Jeeves differentiate within it • Experience designing for B2B or finance-team users (controllers, CFOs, ops teams) • Experience designing AI-powered product experiences — copilots, agents, or intelligent automation — especially patterns for trust, explainability, and human oversight in financial products • Experience working in a globally distributed product organization across time zones • Experience mentoring other designers or shaping design team practices • Native or professional English and Spanish, Portuguese ability preferred • We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Responsibilities
• Design across the full Jeeves platform, from mobile to desktop, with a focus on our core card, payments, and spend management flows • Own projects end to end: framing the problem, exploring solutions, shipping with engineering, and measuring outcomes • Elevate the craft and consistency of the core product experience — identify UX debt and drive a plan to pay it down • Promote the product vision through design exploration, documentation, and presentations to leadership • Use AI tools throughout your workflow — generative exploration, AI prototyping, and LLM-assisted copy and documentation — to test more directions faster without sacrificing craft • Use and extend Jeeves’s existing design system and standards • Identify gaps and inconsistencies across product surfaces — using AI tooling to audit at scale — and drive systematic fixes • Establish design principles and patterns that other designers and engineers can build on, including patterns for AI-driven features (confidence, explainability, human review) • Research & Validation • Plan and run your own research — including personally recruiting participants when needed • Use AI to accelerate research synthesis and analysis — while keeping human judgment on what customers actually need • Validate design decisions with customers before and after shipping • Advocate the customer perspective across Jeeves, grounded in evidence • Cross-Functional Collaboration • Partner daily with product managers, engineers, UX researchers, and product marketers • Create and collaborate on the product vision with core product leadership, reporting directly into it • Influence design practices and team operations within a distributed, global team — including how the design team adopts AI in its workflows • Participate in cross-functional interviews and help raise the design bar in hiring
Apply in one click
Upload My Resume
Drop here or click to browse · Tap to choose · PDF, DOCX, DOC, RTF, TXT