Zscaler - Staff Data Center Operations Engineer
Requirements
• You are a disciplined infrastructure specialist committed to maintaining pristine, highly available production data center environments. • You are an adept problem-solver who excels at diagnosing and resolving complex physical hardware and network connectivity issues. • You are a proactive collaborator skilled at directing third-party remote hands and cross-functional engineering partners. • You are detail-oriented and take pride in precise documentation, structured cable plants, and operational rigor. • You are adaptable and energized by hands-on technical fieldwork, balancing travel requirements with dynamic operational demands. • Experience leveraging modern AI tools, automation, or scripting to streamline data center operational workflows and diagnostics • 5 or more years of experience working within production data center environments, with a proven track record engaging and directing remote data center vendors • U.S. citizenship, required due to the nature of the customers assigned to this role • Deep technical understanding of diverse server platforms, network hardware, optics, fiber plants, and copper cabling • Proficient with Linux/Unix command-line interfaces, BIOS configurations, and out-of-band management tools such as iLO, iDRAC, and IPMI • Ability to lift and carry up to 50 pounds repeatedly and regularly in support of physical infrastructure deployments • Demonstrate a proven ability to leverage AI technologies and workflows to drive measurable operational efficiency. • Experience applying AI-assisted engineering tools and workflows to system diagnostics, infrastructure automation, documentation, or operational reliability • Willingness and ability to travel domestically and internationally up to 50% • #LI-MM8 #LI-Hybrid • Zscaler’s salary ranges are benchmarked and determined by role and level. The range displayed on this job posting reflects the minimum and maximum target for new hire base salaries for this position across all Netherlands locations. Individual pay placement within this range is determined based on objective, gender-neutral criteria including job-related skills, relevant experience, and education or training. The base salary range listed for this full-time position excludes commission/bonus/equity (if applicable) and benefits. • €50.400—€72.000 EUR • At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure. • Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: • Various health plans • Time off plans for vacation and sick time • Parental leave options • Retirement options • Education reimbursement • In-office perks, and more! • Learn more about Zscaler's hybrid working model and benefits here. • By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.
Responsibilities
• Execute physical rack-and-stack deployments, structured cabling, and infrastructure lifecycle management across production data centers • Triage, troubleshoot, and remediate hardware and network faults while repairing or replacing failing components • Manage and resolve operational ticket queues, driving scheduled corrective maintenance and break/fix activities • Coordinate and partner with engineering teams, system owners, and third-party Remote Hands technicians to validate installations • Maintain comprehensive asset tracking documentation and support up to 50% domestic and international travel
Benefits
• €50.400—€72.000 EUR • At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure. • Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: • Various health plans • Time off plans for vacation and sick time • Parental leave options • Retirement options • Education reimbursement • Learn more about Zscaler's hybrid working model and benefits here. • By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.
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