Multiverse - Senior Manager, Coach & Instructor Enablement

• Timely Assessment & Achievement: shared ownership for timely learner achievement. • Enablement Operations & Systems: the foundation underneath all four. • A proven track record of balancing cross functional relationships and their priorities while still delivering impact in a fast-paced, high-volume environment. • A demonstrable operator. You have taken something loosely defined and made it run: clear owners, measures, cadence, reporting. You are comfortable in the detail and you finish things. • Fluent cross-functionally. You have delivered outcomes that depended almost entirely on teams you did not manage, and you can explain exactly how. • Comfortable in ambiguity and shifting priorities. You decide on incomplete information, name the risk you are accepting, and change course without losing momentum or the team's confidence. • Data-led. You use performance data to decide where to intervene and to hold others accountable. • AI-native operator. You build cadences that use AI to do the collating and chasing, so the process scales with the team rather than growing headcount alongside it. • Experience of enablement, L&D, capability building, delivery operations or quality in an at-scale frontline organisation. • Apprenticeships, regulated education or another regulated delivery environment is a strong advantage. You can hold quality, compliance and pace at the same time. • Excellent written and verbal communication. You can write the one-pager a senior leader acts on, and run the calibration session a coach finds useful.