WalkMe - Customer Success Engineering Manager

WalkMeRaleigh / Austin / New York City$120k – $165k1mo ago

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Requirements

5+ years in customer-facing technical roles (CSE, Solutions Engineer, Technical Advisor, PS/Enablement roles, etc.)
2+ years of people management or leadership experience preferred.
Strong technical understanding of SaaS/web technologies (HTML/CSS/JS), integrations, and data workflows.
Ability to understand business needs and translate them into effective WalkMe solutions.
Skilled in report interpretation and AI insight usage to drive decisions and actions.
Excellent communication and stakeholder management across business and technical teams.
Strong organizational skills with ability to manage multiple workstreams and priorities.
Passion for coaching talent, improving operational maturity, and driving measurable outcomes.
Experience with WalkMe or digital adoption platforms.
Familiarity with SAP, enterprise integration patterns, IDP/SSO configuration, extensions/snippet deployment.
Background in customer enablement, advisory programs, or technical training.
Experience scaling self-serve maturity and knowledge resources.