Kit - Creative Operations Manager, Brand Studio - Contractor

• Managing creative or production workflows — intake, briefing, scheduling, and delivery • Communicating clearly about scope, capacity, and tradeoffs with both creative and non-creative stakeholders • Running sprint or project planning across multiple concurrent workstreams • Keeping projects moving in a remote, async environment without needing to be the loudest voice in the room • Working fluently in Notion (or a comparable project management tool) and understanding how to build systems other people actually use • Comfortable using tools like Claude Code (or similar) to build or improve internal tools that support planning and scheduling — you don't need to be an engineer, but you should be excited to vibe-code your way to a better system • 3+ years in a project management, production, or creative operations role, ideally supporting a creative or brand team • Experience managing intake and prioritization across a high volume of requests from multiple internal stakeholders • Track record of building or improving project management systems, not just maintaining them • Experience using no-code or AI-assisted tools to build lightweight internal tools or automations, even informally • Experience working cross-functionally with marketers, designers, and creative directors to align on scope and timelines • Comfortable working in a remote-first environment where documentation and async communication do a lot of the heavy lifting • Traits • You're calm when things are chaotic — you don't absorb the team's stress, you help reduce it • You communicate proactively and don't wait to be asked for a status update • You can hold a firm position on scope or capacity without being combative about it — you lead with data and a recommendation, not just a "no" • You spot problems before they become fires and say something early • You document your thinking and keep others in the loop without being asked • You'd rather build a small tool that solves a recurring problem than solve it manually every time • What won't set you up for success • Needing a clearly defined playbook to feel confident — this role will require you to build the playbook • Discomfort with ambiguity or shifting priorities; the creative calendar will change and you'll need to adapt without losing the thread • Preferring to stay in your lane rather than proactively flagging scope or capacity issues upstream • Relying on synchronous communication to get things done — most of this team operates async across time zones • Working hours and location • We're 100% remote with team members across the globe. We work mostly on East Coast time — so if you're based on the West Coast of the United States, Europe, or Asia, you might have a few early mornings or late evenings. We do our best to keep things reasonable, but a little time zone juggling comes with the territory.