zego - Employee Relations Advisor

London, United Kingdom, Hybrid£40k - £45k/year+ Equity2w ago

In Office EMEA Software Advisor Management Consultant Reporting Employee Relations

Requirements

• Experience as an HR or People Advisor with a substantial ER caseload, ideally in a tech contact centre or another high-volume operational environment • Confidence running disciplinary, grievance, absence and capability processes independently, including investigations • Practical, up-to-date knowledge of UK employment law and how recent reforms affect day-to-day ER • Experience managing occupational health referrals and advising on reasonable adjustments • Good judgement on when to handle something yourself and when to escalate • The confidence to challenge managers when their preferred route carries risk, and to explain why • Strong organisation, so you can carry a high volume of cases without deadlines slipping • Clear written skills for investigation reports, outcome letters and case notes • Discretion with confidential and sensitive information • Evidential use of AI in your role to automate routine tasks • CIPD Level 5 or above, or equivalent experience • THE ZEGO WAYS OF WORKING 🏡 • Teams work better with time to collaborate and space to get things done. We call it Zego Hybrid: some of us are in our office (central London or Halifax) weekly, others monthly or quarterly. It's about finding the balance between face time and focus that produces great work and a healthy life around it. • We also make a point of getting everyone in the same room. Teams come together every quarter, and once a year the whole company does, properly. It's a serious investment and consistently one of the best parts of the year. • Here is what the last one looked like https://www.youtube.com/watch?v=QKOYDx6AMxQ.

Responsibilities

• Managing your own caseload of ER matters, including disciplinaries, grievances, capability and absence, from investigation through to outcome • Running probation processes so reviews happen on time and managers act early • Managing occupational health referrals, interpreting reports and advising managers on reasonable adjustments and next steps • Handling flexible working and other statutory requests within the legal timeframes • Advising managers who chair hearings and supporting them through the process • Giving managers and employees clear, practical answers on our policies and on employment law • Spotting patterns in absence, attrition and case data, and raising them with the relevant Senior People Partner. • Escalating complex, high-risk or sensitive cases with a clear summary and recommendation • Keeping case records and HRIS data accurate and compliant • Contributing to wider People initiatives such as policy updates and manager training

Benefits

• 💰 Market-competitive salary, benchmarked against your function and reviewed every year. • 🏆 Annual performance bonus, linked to company performance and your contribution. • 📈 Share options, a real stake in the company and a share in the future you build • 🩺 Private medical insurance. • 🏖️ Pension, generous holiday, and £1,000 a year to spend on getting to the office or learning something new. • 💻 Cutting-edge systems and tools, so you always have what you need to drive your impact. • Ready to do the most impactful work of your career? We want to hear from you. • Zego, leading the AI evolution in insurance. • EQUAL OPPORTUNITIES 🌈