Customer.io - Events Marketing Manager, EMEA
Requirements
• Collaborative energy. You work smoothly across teams and time zones, and make alignment feel easy. • Collaborative energy. • Insight-driven decisions. You let data guide you while keeping the attendee experience at the center. • Insight-driven decisions. • Action with intention. You move quickly, adapt gracefully, and learn from every event. • Action with intention. • Operational clarity. You bring structure, calm, and consistency to fast-moving, cross-market work. • Operational clarity. • You're a hands-on, highly organized marketer who loves building great experiences and understands how events translate into revenue. You're comfortable owning a region end to end - you stay grounded under pressure, thrive in a distributed environment, and enjoy the cross-market collaboration required to make EMEA events exceptional. • Based in the UK or Ireland (London or Dublin ideal) • Based in the UK or Ireland • 4+ years in event marketing within B2B SaaS • Experience running in-person events across formats (field events, hosted experiences, conferences), ideally across multiple EMEA markets • Experience running webinars, and real excitement about doing both: a busy in-person calendar plus about one webinar a month • Strong project management skills - you juggle timelines, tasks, and teams (and time zones) with ease • Experience collaborating with Sales and supporting event-driven follow-up • Comfortable with marketing automation tools (Customer.io, Marketo, etc.) and Salesforce • Familiarity with webinar platforms (Livestorm, Zoom, Sequel) and event management tools • Understanding of lead capture, UTMs, and event pipeline attribution • Ability to partner with Rev/Marketing Ops to troubleshoot data flows and ensure clean reporting • Comfortable with 15%+ travel
Responsibilities
• Event planning & coordination • Own and manage the EMEA in-person events calendar - field events, hosted experiences, sponsored conferences, and activations across the region • Partner with the Events Team and Demand Gen to define goals, audiences, formats, and success metrics specific to EMEA markets • Evaluate EMEA sponsorships, speaking slots, and event formats against goals • Work closely with cross-functional partners to ensure every event feels cohesive with global campaigns while staying relevant to EMEA audiences • Execution & project management • Manage day-to-day logistics: vendor coordination, timelines, run-of-show, speaker prep, and on-the-ground support for EMEA events • Partner with Content, Brand, Product Marketing, and Sales to develop compelling event assets and presentations • Oversee registration flows, pre-event communication, and the attendee experience from first touch to follow-up • Step in wherever needed to keep events running smoothly, calmly, and on-brand
Benefits
• We believe in transparency. Starting salary for this role is $93,000 - $110,000 USD (or equivalent in local currency) depending on experience and subject to market rate adjustment. • We know our people are what make us great, and we’re committed to taking great care of them. Our inclusive benefits package supports your well-being and growth, including 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family. We also offer 16 weeks paid parental leave, unlimited PTO, stipends for remote work and wellness, a professional development budget, and more. • 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family • 16 weeks paid parental leave, unlimited PTO • Our Process • No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision. • 30-minute video call with Recruiter • 30-minute video call with member of the Events team • 30-minute video call with Hiring Manager • 60-minute Case Study Review video call with potential teammates • All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process. • Customer.io recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact. • Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official Customer.io letterhead. Please be vigilant in all of your job search activity, and if you have any questions please contact [email protected]. • Check out our careers page for more information about why you should come work with us! We believe in empathy, transparency, responsibility, and, yes, a little awkwardness. If you’re excited by what you read — apply now.
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