Duetto Research - Senior Project Manager, Technical Services

United Kingdom1mo ago

In Office Senior EMEA Software Property Management Project Manager Technical Project Manager Team Leadership Reporting Jira Salesforce

Requirements

• Experience with large, enterprise-level project management engagements. • 5+ years managing customer-facing technical implementations. • Proven ability to manage multiple, complex projects simultaneously. • Strong analytical and problem-solving skills, with a demonstrated ability to resolve complex issues. • Experience working in a global, cross-functional team environment. • Enthusiastic and creative leadership, with the ability to inspire others. • Hospitality or Hotel Technology experience. • Experience with Property Management Systems (PMS) and/or Central Reservation Systems (CRS) integrations. • Familiarity with Salesforce, Jira, and other project management tools. • Duetto delivers a suite of SaaS cloud-native applications for hospitality businesses to optimize every booking opportunity for greater revenue impact. The unique combination of hospitality experience and technology leadership drives Duetto to look for innovative solutions to industry challenges. The software as a service platform allows hotels, casinos, and resorts to leverage real-time dynamic data sources and actionable insights into pricing and demand across the enterprise. For more information, please visit https://www.duettocloud.com/.

Responsibilities

• Lead CRS Integrations, ensuring that customers successfully connect their Central Reservation Systems (CRS) or Channel Managers to Duetto. • Oversee PMS Migrations, facilitating the transition when customers switch from one Property Management System (PMS) to another, ensuring continued data flow between systems. • Manage Company Migrations, guiding customers through transitions when properties change ownership. • Ensure that all data is transferred accurately and that system configurations are aligned with customer needs. • Identify and address any technical challenges during the migration and integration processes. • Prepare and deliver status reports to customers and internal stakeholders, ensuring clear communication throughout the project lifecycle. • Document implementation workflows and share best practices with the team to ensure continuous improvement.