Analyst, Deal Desk
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Requirements
• 2+ years of experience in deal desk or contract management in a SaaS or technology environment. • Understanding of B2B commercial contracts and deal structures. • Experience working with CRM (Salesforce), CPQ tools, and contract management systems (e.g., Ironclad, DocuSign CLM). • Excellent negotiation, analytical, and communication skills. • Detail-oriented with the ability to manage multiple priorities in a fast-paced environment. • Excellent communication skills, with the ability to pushback in challenging situations • AlphaSense is an equal-opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals. All employees share in the responsibility for fulfilling AlphaSense’s commitment to equal employment opportunity. AlphaSense does not discriminate against any employee or applicant on the basis of race, color, sex (including pregnancy), national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any other non-merit factor. This policy applies to every aspect of employment at AlphaSense, including recruitment, hiring, training, advancement, and termination. • In addition, it is the policy of AlphaSense to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where a particular employee works. • Recruiting Scams and Fraud • We at AlphaSense have been made aware of fraudulent job postings and individuals impersonating AlphaSense recruiters. These scams may involve fake job offers, requests for sensitive personal information, or demands for payment. Please note: • AlphaSense never asks candidates to pay for job applications, equipment, or training. • All official communications will come from an @alpha-sense.com email address. • If you’re unsure about a job posting or recruiter, verify it on our Careers page. • If you believe you’ve been targeted by a scam or have any doubts regarding the authenticity of any job listing purportedly from or on behalf of AlphaSense please contact us. Your security and trust matter to us.
Responsibilities
• Help maintain team SLAs for timely changes • Assist sales teams in designing quotes and contracts, including product bundling, and multi-year "ramp" deals. • Serve as the primary gatekeeper for non-standard terms, ensuring all necessary stakeholders (legal, accounting, finance) sign off on exceptions. • Support policy and compliance by enforcing "guardrails" regarding discounting levels, revenue recognition standards, and legal liability. • Work with sales enablement to train sales representatives on how to use Salesforce CPQ and Ironclad. • Process Optimization: Identify "friction points" in the sales cycle and implement automation or workflow improvements to increase deal velocity.
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