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firstup - VP of Software Engineering - Platform

Remote - USA2d ago

Requirements

• We are seeking a VP of Software Engineering, Platform to lead one of the company’s most strategic engineering functions: the platforms that enable our product teams to build faster, integrate more deeply, operate more reliably, and deliver AI-native enterprise software at scale. • This leader will own the strategy and execution for our application development platform, agentic AI platform, integration platform, data platform, reporting and analytics capabilities, and AI-native software development lifecycle. • Executive Engineering Leadership • ● 15+ years of software engineering experience, with significant leadership experience in enterprise SaaS, platform engineering, data platforms, integrations, infrastructure, or AI-enabled product development. • ● 5+ years leading engineering organizations at senior director, VP, or equivalent levels. • ● Proven ability to translate business and product strategy into technical strategy, operating plans, and measurable outcomes. • ● Experience leading multiple teams, managers, senior technical leaders, and complex cross-functional initiatives. • Technical Judgment • ● Experience building shared platform services, internal developer tooling, integration platforms, data platforms, and AI platform capabilities. • ● Hands-on experience with AWS, Kubernetes, Ruby on Rails, Node, Python, PostgreSQL, Redshift, OpenAI SDK, MCP, and related technologies. • ● Ability to engage deeply in architecture reviews, technical tradeoffs, implementation approaches, and operational risk decisions. • Strategic Platform Mindset • ● Ability to identify repeated engineering needs and convert them into reusable, scalable, well-adopted platform capabilities. • ● Strong product mindset for internal platforms, with focus on adoption, usability, documentation, developer experience, and measurable impact. • ● Strong judgment on when to standardize, when to allow flexibility, when to build, and when to buy. • Leadership & Mindset • ● Hands-on technical executive who earns trust through depth, clarity, and follow-through. • ● Pragmatic, collaborative leader who can operate in ambiguity and create alignment. • ● Strong communicator across engineers, executives, customers, and cross-functional stakeholders. • ● Passion for building high-performance teams, developing leaders, and creating a durable engineering culture. • ● Bias toward outcomes, leverage, simplicity, customer impact, and continuous improvement.

Responsibilities

• Define and Execute Platform Strategy • ● Lead the platform engineering vision, roadmap, operating model, and execution plan. • ● Build a cohesive organization across shared services, AI platform, integrations, data engineering, reporting, analytics, and developer experience. • ● Translate business and product strategy into platform capabilities that improve speed, reliability, security, scalability, and customer value. • ● Establish ownership models, platform adoption strategies, service maturity standards, and measurable outcomes • Build Enterprise-Grade Application Platforms • ● Own foundational services including API Gateway, Developer Portal, Authentication, Authorization, Logging, Audit Trail, service templates, and platform libraries. • ● Drive a paved-road development model that improves velocity while preserving appropriate team autonomy. • ● Ensure shared services are reliable, observable, secure, well-documented, and easy to adopt. • ● Provide technical leadership across AWS, Kubernetes, Ruby on Rails, Node, Python, PostgreSQL, and related cloud-native technologies. • Lead the Agentic AI Platform • ● Own the strategy, architecture, and execution for the company’s agentic AI platform. • ● Build reusable capabilities for tool definition, retrieval and grounding, model interaction, permission context, tracing, evaluation, versioning, and usage reporting. • ● Enable teams to develop AI-powered features safely and quickly using OpenAI SDK, MCP, Python, Node, and related technologies. • ● Establish patterns for permission-aware agents, grounded responses, tool execution, model orchestration, evaluations, and production observability. • Transform Software Development with AI • ● Lead the company’s AI-native software development lifecycle strategy. • ● Standardize agent skills, plug-ins, local development environments, templates, and workflows. • ● Enable AI-assisted development across coding, testing, code review, documentation, release management, support, and operations. • ● Define guardrails for security, code quality, data privacy, intellectual property, and responsible AI usage. • Own Enterprise Integrations • ● Define the technical strategy for enterprise integrations and ecosystem connectivity. • ● Lead integration capabilities using APIs, MCP, agents, and scalable integration patterns. • ● Own integrations with HRIS, ITSM, Microsoft SharePoint, Microsoft Teams, and other enterprise operational systems. • ● Reduce integration complexity through reusable connectors, authentication patterns, monitoring, documentation, and supportability standards. • Lead Data Platform, Reporting & Analytics • ● Own data engineering, customer-facing reporting, internal analytics infrastructure, and analytics products. • ● Build scalable data pipelines, data models, warehouse architecture, reporting infrastructure, and analytics enablement. • ● Provide leadership across PostgreSQL, Redshift, AWS data services, and related data technologies. • ● Drive data quality, lineage, governance, privacy, access control, and reliability. • Build and Lead the Organization • ● Lead multiple teams across platform engineering, AI platform, integrations, data engineering, analytics, and developer experience. • ● Hire, mentor, and develop managers, architects, staff engineers, and senior engineers. • ● Create clear goals, ownership, operating rhythms, and accountability across the organization. • ● Build strong partnerships with Product, CloudOps, Security, Customer Success, Implementation, Data, and executive leadership.

Benefits

• Because you care - about people, the work you do, and the connections you make. Work is such a large part of life; it only makes sense to make it awesome. • If you want to engage brilliant minds in a high-growth and inclusive environment where ideas are rewarded regardless of who they come from, join us. This is a rapidly changing space so if you thrive on ambiguity, are hungry for a challenge, and have the guts to speak your mind, you could be a perfect fit. • We offer an excellent PTO program, great health benefits, a casual and friendly environment, remote work, and a leadership team who truly believes in your growth – both personally and professionally.