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Jobs/Customer Success Engineer Role/JetBrains - Backend Customer Success Engineer (Kotlin Ecosystem)
JetBrains

JetBrains - Backend Customer Success Engineer (Kotlin Ecosystem)

Foster City, California; Marlton, New Jersey; Remote, United States - Hybrid1w ago
In OfficeNACustomer Success EngineerCustomer SuccessKotlinTeam ManagementJavaSpring

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Requirements

• Autofill with MyGreenhouse

Responsibilities

• Track and maintain visibility into organizations and their stage of Kotlin adoption (e.g., not started, evaluating, experimenting, production) • Proactively engage with organizations across different phases of their Kotlin adoption journey • Develop and recommend high-level adoption strategies tailored to each organization’s context • Identify and document blockers that hinder progress and propose ways to address them • Establish and manage feedback loops with development teams to ensure continuous alignment and improvement • We will be happy to have you on our team if you have: • Technical expertise • Technical expertise • Extensive hands-on experience with Kotlin, Java, and the JVM ecosystem • Proven experience migrating Java backend codebases to Kotlin • Experience with the Spring (Boot) ecosystem or similar frameworks (e.g., Quarkus, Micronaut, Ktor) • Solid understanding of build tools and project structuring, including Maven and Gradle • Communication and customer engagement • Experience in customer-facing technical roles such as Solutions Engineering, Developer Advocacy, or Technical Consulting • Strong English communication skills, both written and spoken • Ability to lead workshops, demos, talks, meetups, and other public-facing activities • Comfort with outbound engagement, including identifying target companies, articulating value propositions, and building relationships with engineering teams • Ability to effectively communicate with engineers, tech leads, and business stakeholders • System design and architecture • Ability to design and guide Kotlin adoption strategies for backend applications • Experience designing backend systems using common architectural patterns (e.g., monolith, modulith, microservices) • #LI-HYBRID#LI-REMOTE#LI-JP1

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