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Jobs(38,923)/Solutions Architect Role(784)/cape (4) - Solutions Architect, East Asia
cape

cape - Solutions Architect, East Asia

Remote - United States+ Equity4w ago
RemotePrincipalNAGovernmentTelecommunicationsSolutions ArchitectMandarinCustomer RelationsGovernment RelationsCustomer Success

Requirements

• Exceptional written and verbal communication skills - especially in a remote work environment • Proven ability to translate user requirements into functional technical roadmaps and communicate complex technical concepts to non-technical audiences • Adaptive and introspective; willing to learn, guide, lead and follow • Active U.S. TS clearance with SCI eligibility • Willingness to travel up to 50%, mostly across the Indo-Pacific • Based in East Asia. Relocation assistance available. • Proficiency in Mandarin • Five years of experience working in customer-facing roles (account strategist, customer success, or related discipline), or equivalent government experience • Specific examples of times you’ve slain bureaucratic dragons • Domain experience with privacy, security, telco, networking, or related fields • Experience in enterprise customer success, especially at early stage companies • Program and/or Project management experience in a post sales or implementation environment

Benefits

• We offer competitive compensation that is geo-adjusted based on your location, along with meaningful equity so you share in the value you help create. Our benefits include: • 100% coverage of medical, dental, and vision premiums for you and your dependents • 12 weeks paid parental leave (for all parents, no waiting period) • Family-forming needs • Gender-affirming care • OUR CULTURE & VALUES • We hire excellent people, give them outsized responsibility, and trust them to execute. Every person at Cape has a proven track record of tackling hard problems and winning. • We believe that personal privacy and national security are not at odds, and that they can be reconciled through strong technology. • We believe companies exist to build awesome things and take care of the people who build them, so we offer top-tier healthcare, 401(k) matching, and a generous vacation policy that our team actually uses to recharge. • We believe that a stronger company and a better product are built by people from all walks of life. We hire without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital status, disability, or Veteran status. If you are great at what you do, you belong here. • Click the link below to apply. • We reserve the right to make use of any unsolicited resumes received from outside recruiting agencies and / or individual recruiters without being responsible for payment of any fees asserted from the use of unsolicited resumes.

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