OpenTable - Senior Analyst, Revenue Strategy, Analytics & Operations
Requirements
• 4+ years of experience in an analytics, operations, or strategy role • Experience with Snowflake or any other relational database • Strong SQL coding skills + experience with design and development of ETL processes • Advanced Excel skills required, including proficiency with pivot tables and VLOOKUP. Equivalent Google Sheets experience preferred • Knowledge in Salesforce, Preset/Superset, Snowflake • Operational experience in measuring and improving efficiency, utilization, scale initiatives etc. • High energy and contagious enthusiasm. Willing to take on tough projects and be a peer leader in order to support growth • Shown strong verbal and written communication skills; including detailing business processes, use cases, and business requirements • Excellent analytical and reporting capabilities, problem solving, negotiation, task and project coordination, and organization skills • Demonstrated ability to use AI tools to accelerate research, synthesis, reporting, and workflow automation • Understanding of sales process within OpenTable, or equivalent sales process experience • Background in finance or advanced business analytics.
Responsibilities
• Sophisticated analytics to support global Sales, Services, and Marketing decisions, including recurring monitoring of key performance metrics and the health of specific business segments • Prepare and present analyses and narratives for audiences ranging from field sales to senior leadership • Translate data sets into impactful insights, recommendations, dashboards, and reports for the larger sales, marketing and operations teams • Cultivate and manage strategic relationships with various sales leaders, partnering with them to drive key initiatives and measurable results across diverse business segments • Manage flow of inbound requests from the Global Restaurant Sales and Services (RSS) team for various ad hoc analyses, reporting needs, process and system enhancement requests • Partner with Salesforce and BI teams to implement process and data optimizations • Build and maintain financial models, forecasts and dashboards for various business scenarios • Salesforce.com (SFDC) data stewardship and improvement; dashboard and report creation and upkeep; end user support and documentation management
Benefits
• Work from (almost) anywhere for up to 20 days per year • Company-paid therapy sessions through SpringHealth • Company-paid subscription to Headspace • Annual company-wide week off a year - the whole team fully recharges (and returns without a pile-up of work!) • Paid parental leave • Generous paid vacation + time off for your birthday • Paid volunteer time • Development Dollars • Leadership development • Access to thousands of on-demand e-learnings • Travel Discounts • Employee Resource Groups • 20 days of paid time off • Private health and dental insurance • Life and Disability insurance • The best connections happen face-to-face, whether you’re sitting down to dinner or having coffee with a coworker. That’s why OpenTable has adopted a hybrid workplace model. This role aligns with that approach, with an expectation of coming into the office two days a week—giving employees the best of both worlds: in-person collaboration and flexibility.
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