OpenAI - Applied AI Architect, OpenAI for Government
Responsibilities
• Serve as the primary technical advisor and long-term technical relationship owner for a named portfolio of public sector customers and pre-sales prospects. • Partner with Account Directors on account strategy while owning the technical account plan, technical milestones, adoption priorities, and expansion opportunities. • Lead discovery with agency leaders, mission owners, executives, and technical teams to identify, qualify, and prioritize use cases tied to meaningful mission and operational outcomes. • Develop clear Applied AI Architectures spanning models, applications, data, integration, identity, security, privacy, governance, evaluation, and deployment. • Guide customers through technical evaluations, demonstrations, workshops, prototypes, and proofs of value, building confidence in both the solution and its path to production. • Help customers navigate the security, compliance, governance, and deployment requirements that shape AI adoption in the public sector. • Maintain a focused use-case portfolio with clear decision criteria, ownership, blockers, success measures, delivery needs, and adoption plans. • Develop trusted relationships and technical champions across CIOs, CTOs, CISOs, Chief Data and AI Officers, program leaders, engineering teams, and other customer stakeholders. • Qualify and coordinate support from Deployment Engineering, implementation, training and enablement, security, product and domain specialists, partners, and other delivery teams. • Remain accountable for technical progress and customer outcomes while ensuring delivery teams own implementation execution once engaged. • Track adoption, usage, account health, production readiness, and measurable mission impact, intervening early when risks threaten value realization. • Have significant experience in customer-facing technical roles such as solutions architecture, solutions engineering, technical account leadership, AI deployment, or technical customer success. • Have guided complex organizations from technical evaluation through production adoption and measurable impact. • Have experience working with government agencies, public institutions, or government contractors and understand how mission priorities, security, compliance, governance, and procurement considerations shape technology adoption. • Build credibility with senior technical and government leaders while communicating equally well with hands-on engineers and program teams. • Bring strong software and cloud architecture foundations, including APIs, distributed systems, data integration, identity, security, and privacy. • Understand modern AI systems, frontier models, agentic applications, model evaluation, retrieval, and enterprise AI workflows. • Can prototype, explain technical tradeoffs, and work confidently with APIs, SDKs, and languages such as Python or JavaScript. • Exercise sound judgment about when to go deep personally, when to involve specialists, and how to establish clear handoffs and ownership. • Have experience developing technical account plans, prioritizing complex customer portfolios, and connecting adoption to measurable outcomes. • Bring meaningful expertise in a relevant public sector mission or customer segment. • Communicate clearly and can turn ambiguity into a practical technical narrative, executive decision, or action plan. • Work collaboratively across disciplines and care deeply about helping public sector organizations deploy advanced AI safely and responsibly. • OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
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