Valtech - Sr Product Owner
Requirements
• To be considered for this role, you must meet the following essential qualifications: • Proven experience as a Product Owner (or equivalent) delivering in an Agile / SAFe environment, ideally within an Agile Release Train. • Hands-on experience with retail / store technology — ideally a clienteling or store application such as Brilliance (or a comparable platform) and Salesforce (CRM / Sales / Service / Commerce Cloud). • Working knowledge of store operations, POS / retail systems, and Client Advisor workflows. • Familiarity with CRM and client-data concepts, and how client data powers clienteling and outreach. • Demonstrated ability to translate field and store business needs into clear, structured digital product requirements. • Comfort managing backlogs and delivery in Jira (including Jira X-Ray for test cases). • Prior experience in luxury retail, fashion, or premium brands. • SAFe certification (e.g., SAFe PO/PM) or equivalent Agile certification. • Experience with omnichannel or unified-commerce programs connecting online and offline experiences. • Experience supporting store rollouts and enablement across multiple markets or regions. • If you do not meet all the listed qualifications or have gaps in your experience, we still encourage you to apply. At Valtech, we recognize that talent comes in many forms, and we value diverse perspectives and a willingness to learn.
Responsibilities
• Backlog Management & Prioritization • Own, manage, and continuously prioritize the retail team backlog (features, user stories, enhancements, defects, spikes), keeping items well-defined, detailed, and development-ready. • Break down retail and clienteling initiatives into clear, buildable user stories with dependencies and testable conditions. • Set priority based on business value, impact on Client Advisors and clients, and alignment with the retail roadmap and broader program goals — balancing stakeholder requests against team capacity through informed trade-offs. • Acceptance Criteria & Story Readiness • Define clear acceptance criteria and a definition of “done” for each story, ensuring the team understands what is needed for successful, quality store-facing functionality. • Confirm stories are marked ready for development, with story points and no unresolved gaps, blockers, or dependencies before commitment. • Stakeholder Communication • Act as the primary day-to-day contact between the retail/store business, the Product Manager, and the development team. • Gather requirements and feedback from store operations, retail and regional teams, and Client Advisor user groups; manage expectations on scope, delivery, and timing. • Plan stakeholder communication, sprint review visibility, and UAT whenever a change impacts store or regional teams. • Agile Ceremonies & Sprint Execution • Lead sprint planning: prepare and prioritize sprint scope, validate story readiness and capacity, and define or support the sprint goal. • Work closely with the team throughout each sprint to clarify requirements, unblock developers, answer delivery questions, and refine stories as needed. • Prepare and lead sprint reviews, demonstrating completed retail features to global and regional store stakeholders and capturing feedback and follow-ups. • Continuously refine and adjust the backlog based on team progress and stakeholder feedback. • Feature Acceptance, UAT & Release Validation • Review completed work against acceptance criteria and accept or reject stories based on delivered value and quality. • Coordinate UAT / business validation for high-impact store and clienteling changes — creating or supporting Jira X-Ray test cases, confirming the right validators, and tracking pass / fail / blocked status. • Perform smoke testing on staging and production to confirm releases have not broken key store or clienteling flows (complementing, not replacing, QA). • Support launch readiness and store rollout, including enablement, adoption, and change management for Client Advisors and store teams. • Roadmap Alignment & Demand Intake • Collaborate with the Product Manager / Strategy Lead so delivery aligns with the retail product vision and roadmap, and translate that vision into tactical execution at the feature and story level. • Support demand intake and PI Planning preparation: help shape new store/clienteling initiatives, clarify value and scope, identify impacted markets and dependencies, and prepare feature cards for technical review and estimation.
Benefits
• This is a full time position based in the United States. The offered salary range is $100,000-$120,000 annually, depending on experience and location. • Beyond a competitive compensation package, we offer: • Flexibility, with remote and hybrid work options (country-dependent) • Career advancement, with international mobility and professional development programs • Learning and development, with access to cutting-edge tools, training and industry experts • Medical, dental, and vision insurance for you and your family, plus employer contributions to Health Savings Accounts • Our benefits are tailored to each location. Your Talent Partner will provide full details during the hiring process. • Your application process • ⚠️ Beware of recruitment fraud: Only engage with official Valtech email addresses. • We are committed to inclusion and accessibility. If you need reasonable accommodations during the interview process, please either indicate it in your application or let your Talent Partner know. • Valtech is the experience innovation company that exists to unlock a better way to experience the world. By blending crafts, categories, and cultures, we help brands unlock new value in an increasingly digital world. • At the intersection of data, AI, creativity, and technology, we drive transformation for leading organizations, including L’Oréal, Mars, Audi, P&G, Volkswagen Dolby, and more. • At Valtech, we don’t just talk about transformation. We make it happen. Our people are the heart of our success, and we foster a workplace where everyone has the support to thrive, grow and innovate. • Are you ready to create what’s next? Join us.
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