MAP - Director, Tech Solution Consulting
Requirements
• We're seeking a highly experienced technology leader who embodies a rare combination of technical expertise, exceptional communication skills, and a drive to make a real impact. • You bring a passion for marketing technology and a genuine desire to make a difference for our clients and MAP. • You have a proven track record of leadership and success in a solutions consulting or related role (e.g., technical consulting or customer success management) at a senior level, with experience managing and mentoring teams. • You possess a strong foundation in Salesforce Marketing Cloud. • You're a natural communicator with exceptional presentation skills, capable of captivating any level audience in speech, writing and PowerPoint. • Proven experience building strong relationships and managing different stakeholders. • Experience in direct new business development and business expansion. • A leader in personalized customer experiences • VML MAP is a world-leading Centre of Excellence that helps businesses humanize the relationship between the brand and the customer through hyper personalization at scale, marketing automation and CRM. With the brain of a consultancy, the heart of an agency and the power of technology and data, we work with some of the world's most admired brands to help them on their transformation journey to becoming truly customer-centric. Together, we are 1000 + technology specialists, data scientists, strategic thinkers, consultants, operations experts, and creative minds from 55+ nationalities. • A global network • We are part of the global VML network that encompasses more than 30,000 employees across 150+ offices in 60+ markets, each contributing to a culture that values connection, belonging, and the power of differences.
Responsibilities
• Strategic Leadership: Contributing to the overall strategic direction of the Solution Consulting team, aligning technology solutions with business objectives, and identifying opportunities for innovation and growth. • Strategic Leadership • Client Engagement: Building and maintaining strong relationships with key client stakeholders, acting as a trusted advisor and thought leader on marketing technology trends and best practices. You will also network with our strategi partners. • Client Engagement: • Solution Design & Implementation: Overseeing the design and implementation of complex marketing technology solutions, ensuring alignment with client requirements and industry best practices. • Solution Design & Implementation: • New Business Development: Actively participating in new business pursuits, including leading presentations, developing proposals, and contributing to RFIs and RFPs. • New Business Development • Vendor Relationships: Cultivating and maintaining strong relationships with key technology vendors (Adobe, Salesforce, Braze, etc.), staying abreast of new product developments and identifying opportunities for collaboration. • Vendor Relationships: • Team Mentorship & Development: Mentoring and developing junior members of the Solution Consulting team, fostering a culture of collaboration, innovation, and continuous learning. • Team Mentorship & Development • Presenting compelling cases and case studies at industry events. • Serve as the go-to technical expert on client projects, working closely with internal teams (Technology, Data, Experience, Strategy). • Act as a translator, transforming ambitious client goals into actionable technology strategies. • Collaborate with our growth team on pitches, RFPs, and high-level scoping. • Stay ahead of the curve by keeping your finger on the pulse of the latest marketing technologies and developing insightful points of view. • Who are you going to work with? • As a valued member of our Solution Consulting team, you'll benefit from a supportive environment where knowledge sharing and collaboration are paramount. You will be working alongside brilliant minds who are passionate about pushing the boundaries of marketing technology. You will be working closely with the Senior Director of Solution Consulting. • You'll collaborate with a diverse network of experts across our global offices, spanning technology, data, experience, and client service teams. You will be a vital part of supporting all of MAP’s capabilities.
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