Gather AI - Principal Technical Program Manager (Product Operations) -Pittsburgh, PA or EST based
Requirements
• Hands-on experience with hardware or hardware-plus-software systems • 10 years of combined engineering and technical program leadership experience, with a track record driving complex hardware, robotics, or ML-based programs. Ideal candidates may have started in engineering and transitioned into program management, so deep program management experience across the entire career is not required • A track record standing up prioritization frameworks that force explicit trade-offs, not just a stack-ranked backlog, ideally at a scaling startup or through an equivalent 0-to-1 effort within a larger company • Experience mapping cross-functional dependencies, supporting capacity planning, and establishing operating cadences from scratch, including status readouts, escalation paths, and post-mortems • Ability to engage deeply with engineering teams, validate estimates, and drive alignment between technical execution and business objectives, with exposure to robotics, drones, computer vision, or edge and embedded hardware • Strong command of tools like Jira or Linear, translating requirements into clear milestones and roadmap plans, with working familiarity with a major cloud platform like AWS or Azure • We are open to a hybrid, flexible work arrangement for candidates who are able to work from our Pittsburgh office. For candidates who are remote, we are ideally seeking someone based in the Eastern Time Zone to align with team collaboration and business needs • Experience with deployment or field-operations programs, including physical installs, supply chain, or hardware procurement • Background in agile or lean process facilitation and change management • PMP certification
Responsibilities
• Design and roll out a program-tracking system across concurrent R&D programs, with clear owners, milestones, and risk visibility • Build a prioritization framework that makes trade-offs explicit whenever new customer-driven scope arrives • Map cross-team dependencies across hardware, ML, and software before they become blockers • Establish a standard escalation and post-mortem rhythm for customer go-lives, with a single named owner for each program • Own the prioritization and roadmap operating cadence across R&D • Drive deployment-efficiency and configuration-management improvements with Customer Success
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